Jobs in Baidyabati, West Bengal, India

External Hiring Trainer II at Teleperformance’s India operations focuses on delivering high‑quality training for customer experience teams. The role designs and conducts onboarding and skill‑up sessions for new hires, ensuring they master omnichannel support tools and company standards.

Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies.

Teleperformance seeks a Quality Analyst to monitor and evaluate inbound/outbound calls, email, and chat for accuracy and adherence to quality standards. The role involves documenting quality issues, providing feedback for formal education, and continuously improving processes.