Contact Center Representative (Temp to Hire)
Aqua America
The Contact Center Representative serves as the first point of contact for customers, delivering personalized support with a focus on one‑call resolution. The role involves handling inbound customer calls in a fast‑paced, high-call-volume environment and resolving inquiries related to billing, collections, move‑in/move‑out requests, service outages, emergency situations, and water and wastewater quality concerns.