Customer Service Jobs in Iowa, United States

WEX Health team provides support for health benefit participants and fleet customers. The Customer Service Specialist handles inbound calls and emails, resolves billing and technical issues, and guides users through WEX online platforms.

Customer Service team at CVS Health supports members, providers and employers by answering benefit and claims questions. The representative listens to customers, educates them on resources, resolves issues and documents interactions to ensure satisfaction.

Customer Service Team at Five Star Solutions provides inbound support for debit card incentives, orders, and balances. The role handles high-volume calls, follows scripts, resolves inquiries, and upsells products while maintaining professionalism.

Customer Service Team at CVS Health builds a connected, compassionate health experience by supporting members through inbound and outbound calls. The Representative handles multi‑touch retention campaigns, resolves member issues in real time using CRM tools, and meets call‑center metrics while delivering empathetic service.

Behavioral Health team at CVS Aetna builds compassionate support for members navigating mental wellness. The role handles inbound calls, claim reviews, and member education on benefits, ensuring a smooth path to care.

Behavioral Health team at CVS Aetna builds compassionate care pathways for members. The role guides members through benefits, claims, and resources while fostering trust and emotional connection.

Customer Service Representative at CVS Health supports members, employers, doctors, and providers by resolving benefits and claims inquiries. Provides empathy‑driven assistance, educates customers on resources, and documents interactions.

A compassionate, customer‑obsessed representative who educates and resolves benefits inquiries, ensuring high satisfaction and trust. Skilled in listening, problem‑solving, and documentation, they support members, employers, and providers across CVS Health’s network.

Store Team at Domino's Pizza focuses on delivering fast, quality pizza service to customers. The role involves operating equipment, stocking ingredients, preparing products, and taking telephone and in‑store orders while providing friendly customer interactions.

Customer Service Team at WEX Health, Inc. delivers high‑quality support to customers via phone and email, answering 40‑60 inbound calls daily and navigating 10‑15 systems simultaneously. The role focuses on resolving inquiries, educating users on services, and maintaining confidentiality while meeting service standards.

Customer Service Rep – Financial (Remote) at Concentrix delivers frontline support for financial products from home, resolving routine issues and upselling services. The role handles inbound/outbound calls, documents interactions, and uses call flow guides to ensure consistent customer experience.

Concentrix’s Customer Service Rep – Tech Products team delivers remote support for tech devices, handling inbound calls, processing refunds, and upselling accessories. The role involves using call flow guides, maintaining product knowledge of smartphones, tablets, and wearables, and documenting interactions in databases.

Concentrix’s Customer Service / Tech Support Rep – Tech Products team delivers remote, night‑shift support for a global portfolio of consumer electronics. The role handles inbound/outbound calls, resolves hardware/software issues, documents interactions, and upsells related products while maintaining a high customer satisfaction score.

Concentrix’s Customer Service / Tech Support Rep team delivers world‑class support for tech products, troubleshooting hardware, software, and client services. The role handles inbound/outbound calls and internet chats, resolving routine issues and documenting solutions in databases.

Provide inbound and outbound customer support in English and Spanish, resolve basic technical issues, track and document data, offer additional products, and deliver expert customer experiences from home. Requires 1+ year of customer service experience, high school diploma or GED, quiet workspace, fast‑paced multitasking, and high‑speed internet.

Behavioral Health team at CVS Aetna builds compassionate support for members navigating mental wellness. The Customer Service Representative guides callers through benefit plans, claims, and resources, ensuring clear, empathetic communication.

Behavioral Health team at CVS Aetna builds compassionate support for members navigating mental health care. The role guides members through benefits, claims, and resources, ensuring clear paths to care and compliance with regulations.

Customer Service Representative on CVS Aetna’s Behavioral Health team. Builds emotional connections with members, guides them through benefits, claims, and resources, and ensures accurate financial tracking.

Support behavioral health members by providing claim review, benefits guidance, and educational resources while maintaining accurate financial data and fostering trust.

Provide behavioral health support to members, resolve claims, educate on benefits, and maintain financial data. Work remotely from home with a 10:45am-7:15pm EST shift.