Customer Service Jobs in Massachusetts, United States

10,000 jobs available

Find Customer Service opportunities in Massachusetts, United States. Browse 10,000 open positions from top employers in the area.

Showing 20 of 10,000 jobs

Retail Customer Service Store Specialist - (Customer Service/Merchandising) - Part Time (nights and weekends)

Ocean State

North Reading, Massachusetts, United States Part-time On-site $16 - $17 / hour

Store Operations team at Ocean State focuses on delivering exceptional in‑store experiences. The Store Specialist provides front‑line customer service, handles complex POS transactions, and maintains merchandising standards while supervising associate breaks.

Last seen Oct 11, 2026
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Customer Service Representative / Route Service Representative

Gateway Services

Middleborough, Massachusetts, United States Full-time On-site $21 - $24 / hour

Operations team at Gateway Services delivers compassionate pet aftercare by managing route-based pickups and deliveries for veterinary clinics. The Customer Service Representative/Route Service Representative independently follows daily routes, handles pets with dignity, documents deliveries using mobile tech, and maintains strong clinic relationships.

Last seen Oct 7, 2026
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Temporary Customer Service/Route Service Representative

Gateway Services

MIDDLEBOROUGH, MA Full-time $21 - $24 / hour

Gateway Services is North America’s leading pet aftercare provider, and this Temporary Customer Service/Route Service Representative role in Middleborough, MA serves as the face-to-face link between the company and veterinary clinics. Day-to-day, you review and load routes, visit clinics to retrieve and transport pets with dignity, scan and document each animal using mobile technology and CRM systems, and occasionally interact compassionately with pet parents.

Last seen Oct 11, 2026
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Customer Service Engineer I ( Customer - Facing Role)

Eversource Energy

Westwood, Massachusetts, United States Full-time On-site $48 - $48 / hour

New Customer Connections team at Eversource Energy delivers innovative energy solutions to commercial, industrial, and residential customers. The Energy Services Engineer serves as the technical liaison, conducts engineering studies, manages service requests and work orders, and promotes energy efficiency programs.

Last seen Oct 8, 2026
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Customer Service- Cashier

Roche Bros

Medfield, Massachusetts, United States Part-time $15 - $18 / hour

Cashier at Roche Bros. Supermarkets in Medfield, MA, delivering friendly, efficient service at the checkout lane. Handles transactions, bagging, and cash procedures while maintaining a welcoming store atmosphere.

Last seen Oct 11, 2026
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Customer Service Representative

Filtration Group

Chicopee, Massachusetts, United States Full-time On-site

Filtration Group's Customer Service team ensures client satisfaction and drives growth through proactive support and sales. The Representative handles inquiries via phone, email, chat, and social media, troubleshoots issues, processes orders, and upsells solutions while collaborating with internal teams.

Last seen Sep 30, 2026
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Customer Service Representatives

Cranney Home Services

Danvers, Massachusetts, United States Full-time On-site $20 - $24 / hour

Cranney Home Services seeks Customer Service Representatives to join its Danvers, MA team. The role involves greeting callers, processing appointments for technicians, and conducting follow-up calls to ensure customer satisfaction.

Last seen Oct 1, 2026
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Customer Service Representative

U-Haul

Brockton, Massachusetts, United States Part-time On-site $15 - $16 / hour

U-Haul Customer Service team ensures renters receive prompt assistance and equipment support. Representatives handle customer inquiries, manage rentals with U-Scan technology, and perform equipment inspections and maintenance.

Last seen Oct 11, 2026
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Customer Service Representative

U-Haul

West Springfield, Massachusetts, United States Part-time On-site $15 - $17 / hour

Customer Service team at U‑Haul Massachusetts location provides front‑line support for renters, handling equipment inspection, dispatch and returns. The Representative uses U‑Scan technology, moves trucks and trailers, and ensures safety compliance while assisting customers on‑site.

Last seen Oct 11, 2026
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Customer Service Representative

South Shore Health

Weymouth, Massachusetts, United States Part-time On-site $16 - $22 / hour

SHS South Shore Health System’s Customer Contact Center builds seamless communication between patients, providers, and support staff. The role manages live calls, emergency notifications, and paging for South Shore Hospital and affiliated cancer center, ensuring accurate information flow and timely response.

Last seen Sep 28, 2026
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Customer Service Representative

PLS

East Boston, Massachusetts, United States Full-time On-site

PLS seeks a Customer Service Representative to serve as the primary point of contact for customers at its East Boston location. The role involves delivering exceptional service, educating clients on financial products, and ensuring all transactions comply with federal, state, and local regulations.

Last seen Oct 11, 2026
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Customer Service Representative

U-Haul

West Roxbury, Massachusetts, United States Full-time Remote $15 - $16 / hour

U-Haul seeks a Customer Service Representative to serve as the face of the company, ensuring customers receive exceptional support during their journeys. The role involves assisting clients, managing rentals via U-Scan technology, and maintaining equipment through inspection and cleaning.

Last seen Oct 11, 2026
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Customer Service Representative

U-Haul

Lynn, Massachusetts, United States Full-time Remote $15 - $16 / hour

U-Haul is seeking friendly, motivated Customer Service Representatives to be the face of the company's exceptional service at its Lynn, Massachusetts center. In this role, you will assist customers with U-Haul products and services, use smartphone-based U-Scan technology to manage rentals and inventory, and inspect and maintain equipment on the lot.

Last seen Oct 11, 2026
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Customer Service Representative

U-Haul

Chicopee, Massachusetts, United States Part-time On-site $15 - $16 / hour

Customer Service Team at U‑Haul ensures customers receive seamless equipment rentals and support. Representatives assist customers in‑person and via technology, manage rentals, inspect and maintain trucks, and handle paperwork while upholding safety standards.

Last seen Oct 11, 2026
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Customer Service Representative

U-Haul

Northborough, Massachusetts, United States Full-time On-site $15 - $17 / hour

U-Haul’s Customer Service team in Northborough, Massachusetts, delivers exceptional support to renters by inspecting, maintaining, and dispatching equipment. The role involves using U-Scan technology, handling equipment logistics, and educating customers on services.

Last seen Oct 11, 2026
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Customer Service Representative

U-Haul

Lawrence, Massachusetts, United States Full-time $15 - $16 / hour

U-Haul is hiring a Customer Service Representative in Lawrence, Massachusetts to be the face of the company's exceptional service. Day-to-day, you will assist customers inside and outside the U-Haul center, use smartphone-based U-Scan technology to manage rentals and inventory, move and hook up trucks and trailers, clean and inspect equipment, prepare rental invoices, install hitches and trailer wiring, fill propane, and drive a forklift.

Last seen Oct 11, 2026
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Customer Service Representative

U-Haul

Somerville, Massachusetts, United States Full-time Remote $15 - $16 / hour

U-Haul seeks a Customer Service Representative to serve as the face of the company, ensuring exceptional customer support and equipment maintenance. Day-to-day duties include assisting customers, managing rentals via U-Scan technology, inspecting trucks, and handling logistics like hitch installation and forklift operation.

Last seen Oct 11, 2026
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Customer Service Representative

U-Haul

Brockton, Massachusetts, United States Full-time $15 - $17 / hour

U-Haul Customer Service team ensures travelers receive reliable equipment and support throughout their moves. The role handles customer interactions, uses U-Scan technology to manage rentals, inspects and maintains trucks and trailers, and operates forklifts and propane stations.

Last seen Oct 11, 2026
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Customer Service Representative

PLS

Dorchester, Massachusetts, United States Full-time On-site

PLS, a leading retail financial services provider, seeks a Customer Service Representative to serve as the primary point of contact for customers at its Dorchester, MA location. The role involves delivering exceptional service, educating clients on products, ensuring compliance with regulations, and maintaining accurate cash handling and POS operations.

Last seen Oct 11, 2026
View details Apply

Customer Service Representative

PLS

Dorchester, Massachusetts, United States Full-time On-site

PLS, a leading retail financial services provider, seeks a Customer Service Representative to serve as the primary point of contact for customers. The role involves delivering exceptional service, educating clients on products, ensuring compliance with regulations, and maintaining a clean, efficient store environment.

Last seen Oct 11, 2026
View details Apply

Customer Service Jobs in Massachusetts: FAQ

How many Customer Service jobs in Massachusetts are open right now?

10,000 Customer Service jobs in Massachusetts are live on NextGig, all seen active within the last 45 days. The list refreshes daily as new roles are posted and filled ones drop off.

Which companies are hiring for Customer Service jobs in Massachusetts?

Employers with current openings include Ocean State, Gateway Services, Eversource Energy, Roche Bros, Filtration Group, Cranney Home Services, and others. Every listing links straight to the employer's application page.

What do Customer Service jobs in Massachusetts pay?

16 of the 20 newest listings disclose pay, for example $16 - $17 / hour at Ocean State, $21 - $24 / hour at Gateway Services, $21 - $24 / hour at Gateway Services. Open a listing for the full compensation details.

Are any of these roles remote?

Of the 20 newest listings on this page, 3 are remote. The work model is shown on each job card.