Customer Service Jobs in Massachusetts, United States

Customer Service Team at CVS Health builds a connected, compassionate health experience by supporting members through inbound and outbound calls. The Representative handles multi‑touch retention campaigns, resolves member issues in real time using CRM tools, and meets call‑center metrics while delivering empathetic service.

Customer Service Representative Administrator on MVRecovery, the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, builds a centralized dashboard to coordinate field agents and secure collateral for lenders. The role manages account orderliness, assigns agents, updates client information, and escalates issues, all remotely from the U.S. with 100% computer-based work.

Behavioral Health team at CVS Aetna builds compassionate support for members navigating mental wellness. The role handles inbound calls, claim reviews, and member education on benefits, ensuring a smooth path to care.

U-Haul’s Customer Service Representative team delivers exceptional support to customers at the Natick location, ensuring smooth equipment rentals and returns. The role involves inspecting and maintaining trucks and trailers, using U-Scan technology to manage inventory, and providing on‑site assistance and education to renters.

Behavioral Health team at CVS Aetna builds compassionate care pathways for members. The role guides members through benefits, claims, and resources while fostering trust and emotional connection.

Friendly, motivated Customer Service Representative needed at U‑Haul Salisbury. Provide front‑line support, use U‑Scan tech, manage rentals, inspect equipment, install hitches, drive forklift, maintain safety.

Customer Service Representative at CVS Health supports members, employers, doctors, and providers by resolving benefits and claims inquiries. Provides empathy‑driven assistance, educates customers on resources, and documents interactions.

CVS Health seeks a compassionate Customer Service Representative to support members, employers, doctors, and providers. The role involves educating customers on benefits and claims, resolving inquiries, documenting interactions, and collaborating with teams to improve service.

U-Haul seeks a friendly, motivated Customer Service Representative to serve as the face of the company, assisting customers inside and outside the center, managing rentals with U-Scan technology, moving and inspecting equipment, handling invoices, installing hitches, filling propane, operating forklifts, and participating in ongoing education.

U‑Haul is seeking a Customer Service Representative in Lawrence, Massachusetts to serve as the face of the company, assisting customers with rentals, equipment inspection, and dispatch using U‑Scan technology. The role includes moving and hooking up trucks, installing hitches, handling propane and forklift operations, and maintaining equipment.

Compensation Range: $15.00 to $17.00 Hourly Location: 375 Broadway Rte 28, Lawrence, Massachusetts 01841 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.

A compassionate, customer‑obsessed representative who educates and resolves benefits inquiries, ensuring high satisfaction and trust. Skilled in listening, problem‑solving, and documentation, they support members, employers, and providers across CVS Health’s network.

U-Haul is hiring a Customer Service Representative in Taunton, Massachusetts to serve as the face of the company’s exceptional service. The role involves assisting customers inside and outside the U‑Haul center with products and services, using smartphone‑based U‑Scan technology to manage rentals and inventory, and handling equipment inspection and maintenance.

Store Team at Domino’s Pizza focuses on delivering fast, quality pizza service to customers. The Customer Service Representative greets guests, takes phone and in‑store orders, operates equipment, and ensures the store stays stocked and clean.

Member Services team at Diamond Credit Union delivers exceptional member experiences across retail branches. The Customer Service Advocate handles member inquiries, resolves account issues, and supports branch development initiatives while cross‑selling products.

Customer Service team at Diamond Credit Union delivers an "All-Star" member experience by handling financial transactions and supporting community initiatives. The Teller processes deposits, withdrawals, check cashing, and transfers while providing exceptional service and identifying member needs.

Customer Service team at Haffner's provides outstanding support to heating and energy customers. The representative handles inbound and outbound calls, emails and lobby visits, resolves delivery, service and technical issues from start to finish, and documents interactions in the Cargas platform.

Customer Service Team at Haffner's ensures customers receive outstanding support across phone, email, and lobby interactions. The role owns issue resolution from start to finish, documents all contacts in the Cargas system, and develops new business opportunities while supporting finance with accounts receivable calls.

Customer Service Representative at Leominster Animal Hospital supports pet owners and staff by greeting clients, scheduling appointments, managing records, handling payments, and providing a calming presence during stressful moments. The role requires strong communication, empathy, and multitasking skills in a fast‑paced, team‑oriented environment.

Customer Service team at Albertsons leads front‑end operations to deliver friendly, efficient shopping experiences. The manager oversees daily customer service and checkout areas, coaches staff, handles escalated concerns, and manages shift schedules while maintaining a clean, welcoming environment.