Customer Service Jobs in New Mexico, United States

Leidos is hiring a Mortgage Servicing Customer Service Representative for the FHA Resource Center in Albuquerque, NM, supporting the US Department of Housing and Urban Development (HUD) Office of Single-Family Housing. Day-to-day, you will answer calls and emails from the mortgage servicing industry and the public on FHA guidelines, locate answers in a knowledge database, follow standard operating procedures, and document all contacts.

The Service Advisor at Bosselman Pump & Pantry in Jamestown, NM, communicates with customers about vehicle repair needs, creates estimates, handles payments, and coordinates scheduling. They maintain knowledge of Boss Shops services, manage parts inventory, and ensure customer-facing areas are clean and stocked.

Leidos Customer Service team supports HUD's mission to create strong, sustainable, inclusive communities. As a Customer Service Representative you will handle calls and emails about housing and FHA mortgages, follow SOPs, and document interactions in a high‑volume call center.

WEX Health team provides support for health benefit participants and fleet customers. The Customer Service Specialist handles inbound calls and emails, resolves billing and technical issues, and guides users through WEX online platforms.

Service Department at Toyota of Albuquerque, part of Group 1 Automotive, delivers an exceptional automotive service experience. The Customer Service Representative greets guests, schedules service appointments, coordinates with advisors and technicians, and follows up to ensure satisfaction.

Albertsons is hiring a Customer Service Clerk for its Lovington, NM store to deliver high-quality customer service in line with company standards. Day-to-day duties include operating scanning cash registers, processing payments, honoring discounts and coupons, assisting with loyalty programs, bagging items, selling money orders, lotto tickets, and gift cards, processing returns, and maintaining a clean service desk and front area.

U-Haul is hiring a Customer Service Representative at its Albuquerque, New Mexico center (1801 Atrisco Dr NW) to be the face of the company’s exceptional service. Day-to-day, you will assist customers with U-Haul products and services, use smartphone-based U-Scan technology to manage rentals and inventory, and inspect, clean, and maintain equipment on the lot.

Stampede Culinary Partners' Customer Service team ensures seamless order processing and delivery for its foodservice clients. The Representative processes orders in the ERP system, coordinates with sales, production, and shipping, and resolves customer inquiries to maintain high satisfaction.

Customer Service Representative on the Customer’s Account Team at Coastal Chemical Co., LLC. Builds a positive customer experience by managing order life cycle, ensuring accurate order entry, and communicating changes via phone, email or EDI. Works in Hobbs, New Mexico, onsite with a focus on customer loyalty, retention and territory growth.

Retail Banking at WaFd Bank focuses on strengthening community financial health through personalized service. As a Customer Service Representative you greet clients, process banking transactions accurately, and ensure compliance with federal regulations while using multiple computer systems.

A Customer Service Representative at Franklin Mountain Packaging provides high-quality support to internal and external customers, acting as liaison between sales, customers, and internal departments. The role involves receiving and entering orders, coordinating shipments, managing customer communications via phone, email, and in-person, and handling billing or product complaints.

Customer Service Supervisor I at MCI Worldcom leads a team of 15‑25 inbound agents in a high‑volume contact center. The role focuses on coaching, performance management, and KPI monitoring to drive quality and customer satisfaction.

Retail Banking at WaFd Bank focuses on strengthening community financial health. The Customer Service Representative provides friendly, courteous service as the first impression, performs efficient banking transactions, and ensures compliance with regulations.

Customer Service team at CVS Health builds compassionate connections with members, providers and employers by guiding them through benefits and claims. The Representative handles inbound inquiries, educates customers on their options, resolves issues, documents interactions and collaborates with internal teams to improve outcomes.

La Clinica de Familia (LCDF) provides comprehensive medical, dental, behavioral health and educational services to Southern New Mexico communities. The Customer Service Representative maintains patient medical records, ensures confidentiality, and delivers bilingual English/Spanish front‑office support to patients.

National Seating & Mobility (NSM) is seeking a Customer Service Representative in Albuquerque, NM to support its mission of providing complex mobility solutions and helping clients move through life. The role serves as a liaison between clients, caregivers, and referral sources, exemplifying NSM's HEARTS values.

HealthPlanOne's Customer Service Representative supports the Brokerage or MAQ teams with pre- and post-sale activities such as prospect qualification, Health Risk Assessments, and retention calls. The role requires thorough familiarity with the company's insurance products and coverage options, adherence to call scripting and workflows, and managing high-volume incoming calls while meeting production goals.

U-Haul is hiring a Customer Service Representative for its Los Lunas, New Mexico center to serve as the face of the company's exceptional service. Day-to-day, you will assist customers with U-Haul products and services, use U-Scan technology to manage rentals and inventory, and inspect, clean, and maintain equipment on the lot.

Communicates with customers via inbound/outbound calls, assesses needs, ensures compliance with physician orders, provides education, documents calls, enters orders, updates records.

Customer Service team at Bass Pro Shops ensures a legendary shopping experience by greeting guests, handling returns, and selling hunting and fishing licenses. The associate operates the POS system, manages incentive programs, and maintains a clean, well‑stocked work area.