Director of Collections & Recovery
Advia Credit Union
The Director of Collections & Recovery at Advia Credit Union leads and advises the Collections and Recovery departments, driving operational effectiveness and strategic progress across multiple loan products and delinquency stages. Day-to-day, the role sets contact strategy, oversees vendor relationships, manages repossessed collateral, and ensures compliance with FDCPA, Reg F, and other regulations while reporting KPIs to executive stakeholders.