Operations Jobs in Massachusetts, United States

Operations Team at Everise leads a licensed health insurance call center workforce. The Team Leader coaches and manages remote agents, drives performance on NPS, UES and quality metrics, and collaborates with leadership on action plans.

Operations Team at Everise, a global experience company, oversees health insurance contact center performance and ensures compliance with client standards. The Team Leader monitors KPIs, provides feedback, resolves escalations, and drives associate development through coaching and training.

Operations & Transformation team at S&P Global modernizes legal, government affairs, security, risk & compliance functions. The Senior Manager leads the outside counsel lifecycle, drives AI‑enabled automation, negotiates rates, and oversees e‑billing and vendor governance while producing executive spend reports.

Insurance Office of America – Operations team ensures all entities, producers, and employees comply with carrier/broker and state licensing requirements, building strong regulatory relationships and streamlined market access. The Operations Specialist I processes agency appointments, contracts, and book transfers, manages sales team carrier access, tracks licensing expenses, audits licenses, and supports ad‑hoc projects.

Swag Pro team at Custom Ink delivers custom apparel experiences by managing print orders, fulfillment, and on‑time delivery. The Operations Specialist oversees day‑to‑day order operations, monitors inventory, handles support tickets, coordinates special projects, and ensures smooth workflow across suppliers and internal teams.

Training & Development team at Insurance Office of America builds quality assurance and corporate training programs for commercial and personal lines. The specialist executes technical training, quality audits, and software administration while collaborating with branch and regional operations.

CLEAResult Consulting seeks an Operations Analyst to support Residential and C&I Demand Response programs. The role focuses on data management, metrics, reporting, and process improvement to ensure smooth project delivery.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Operations Manager at CVS Health leads store operations, driving execution, performance, and customer loyalty. Responsibilities include overall store management, policy implementation, sales and inventory oversight, staffing, training, financial management, and customer service leadership.

Operations Manager at CVS Health leads store crew, manages sales, inventory, staffing, training, finances, and customer service. Supports Store Manager with operational improvements, ensures compliance with policies, and promotes CVS culture.

Operations Supervisor at UMass Memorial Health’s Anesthesia & Perioperative Medicine department leads daily scheduling, onboarding, and vendor management to ensure efficient, compliant operations. The role coordinates provider recruitment, maintains staffing databases, and drives Lean initiatives to improve workflow and patient experience.

Operations Manager on the Store Management team at CVS Pharmacy, Worcester. Drives store execution, inventory, staffing, and financial performance while fostering a customer‑centric culture.

Operations Supervisor at CVS Health leads the store and supervisory staff in Worcester, ensuring smooth daily operations, excellent customer service, and compliance with company policies. The role manages crew assignments, monitors store performance, and handles customer relations while supporting merchandising and presentation initiatives.

Operations Coordinator at Worcester Polytechnic Institute manages daily operations of the Heebner Career Development Center, ensuring a welcoming environment for students, employers, alumni, faculty, parents, and staff. The role oversees front‑desk staff scheduling, recruitment, and training, while maintaining office schedules, digital displays, and event materials.

Gopuff seeks Operations Associates in Worcester to support daily fulfillment of customer orders. The role involves picking, packing, receiving inventory, and maintaining a clean, organized facility.

Lead repack operations across three buildings, driving Lean/CI transformation, automation, and digitization to improve safety, quality, delivery, and cost. Manage labor and capacity models, coordinate cross‑functional activities, ensure compliance with EHS, OSHA, EPA, DEA, and internal quality systems, and support CapEx business cases.

Oversee operational and business functions of the Hematology Oncology & Transfusion Medicine division, managing staff, scheduling, performance evaluations, hiring, and grievance resolution. Coordinate task assignments, resolve technical issues, and develop collaborative relationships with clinic management.

What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Operations Assistant Store Manager, this means: • Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.

Operations Experience Manager at Home Depot leads the Order Fulfillment team to deliver seamless picking, staging, and loading, ensuring customer experience excellence. The role drives operational excellence through inbound freight execution, SOP audits, and shrink action plans while coaching associates on safety and service.