Customer Service Jobs in District of Columbia, United States

Dinamic AS Group seeks a Customer Service Agent in Washington, DC to serve as a primary point of contact for customers. The role involves resolving inquiries, maintaining records, and ensuring high-quality service interactions.

Delta Sigma Theta Chapter Support team ensures smooth administrative operations for chapters, handling membership verification, compliance, and ceremonial support. The Specialist responds to routine inquiries, conducts research on member records, and provides Help Desk assistance for event registrations while collaborating with national headquarters staff.

U-Haul Customer Service team ensures renters receive prompt, friendly assistance and equipment support. Representatives inspect, maintain, and dispatch trucks and trailers using U-Scan technology while helping customers with rentals and returns.

Anthropic's Customer Success team seeks an Enterprise Customer Success Manager for Financial Services to drive AI adoption across Banking, Insurance, Asset & Wealth Management, and Data Providers. You will serve as a strategic advisor to complex enterprise customers, helping them harness Claude capabilities (Claude Enterprise, Claude Code, and API), scale usage, optimize models and use cases, and implement change management strategies.

The Customer Service Specialist supports the Pentagon Customer Assistance Center (PCAC) in Washington, DC, serving as the primary point of contact for visitors and employees. The role involves managing walk-in and telephone inquiries, maintaining knowledge databases in Maximo, and coordinating special events and facility access.

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

Customer Service Associate (CSA) at Wawa greets and serves customers, preparing food items, operating cash register, handling payments, and maintaining store cleanliness. CSAs ensure shelves are stocked, assist with lottery and ID verification, and support a safe, welcoming environment.

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

Contact & Ops Centers at Techop Solutions International drives a 24/7 call center in downtown Washington, DC, delivering Spanish‑language support for DHS travel and immigration inquiries. The Customer Service Representative handles live calls, email tickets, and database updates, deescalating issues and ensuring accurate, policy‑compliant responses.

J5 Consulting's Customer Service Support team ensures continuous operation of mission‑critical communication applications for government sponsors. The specialist provides Tier 2 help‑desk support, system administration, and incident resolution in a 24/7 environment, handling email, hotline, and ticket inquiries while maintaining system performance and security controls.

Veterinary Customer Service Representative at Friendship Hospital for Animals in Washington, DC. Full‑time, 4×10‑hour shifts, occasional weekends/holidays. Acts as face of hospital, delivers client experience, requires strong communication, self‑motivation, detail orientation, willingness to learn.

The Customer Service Representative II / Universal Banker at John Marshall Bank serves as the primary face of the bank, delivering exceptional customer service while opening accounts and executing routine and complex financial transactions. Day-to-day duties include processing wires, loan payments, and stop payments; cross-selling and referring banking products; managing branch cash and end-of-day balances; enforcing regulatory compliance such as CTR and CIP; mitigating fraud risk; and assisting