Customer Service Jobs in North Carolina, United States

Customer Service team at CRC Benefits supports the organization during its busiest period by delivering excellent client support and handling high‑contact projects. The role enters and maintains customer data, resolves inquiries via phone or email, and contributes to assigned projects while collaborating through a hybrid schedule.

Pharmacy Benefit Management (PBM) team at Cigna seeks compassionate Customer Service Representatives to assist members, providers, and pharmacies with benefit inquiries and mail‑order pharmacy support. Representatives handle 70‑80 inbound calls daily, navigate multiple applications, and resolve issues with one‑call resolution while meeting call‑center metrics.

WEX Health team provides support for health benefit participants and fleet customers. The Customer Service Specialist handles inbound calls and emails, resolves billing and technical issues, and guides users through WEX online platforms.

Customer Service Team at Five Star Solutions provides inbound support for debit card incentives, orders, and balances. The role handles high-volume calls, follows scripts, resolves inquiries, and upsells products while maintaining professionalism.

Customer Service Team at CVS Health builds a connected, compassionate health experience by supporting members through inbound and outbound calls. The Representative handles multi‑touch retention campaigns, resolves member issues in real time using CRM tools, and meets call‑center metrics while delivering empathetic service.

Hitachi Energy’s Customer Service Export Specialist drives global trade compliance and customer support, coordinating export arrangements, invoicing, and documentation for international contracts. The role manages order entry, shipping documents, and relationships with logistics and sales teams, ensuring timely delivery and regulatory adherence.

Safelite Solutions hires a Customer Service Representative to handle inbound calls, enter claim data, and guide customers through auto glass claims. The role operates fully remote from a dedicated workspace, using Windows 11 PCs, high‑speed internet, and a USB headset.

Customer Service Representative Administrator on MVRecovery, the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, builds a centralized dashboard to coordinate field agents and secure collateral for lenders. The role manages account orderliness, assigns agents, updates client information, and escalates issues, all remotely from the U.S. with 100% computer-based work.

Fiserv’s Customer Service team drives global fintech solutions. As a Sr. Associate II, you triage priority cases for franchise owners, coordinate cross‑functional resolution, and communicate outcomes to strengthen client trust.

Behavioral Health team at CVS Aetna builds compassionate support for members navigating mental wellness. The role handles inbound calls, claim reviews, and member education on benefits, ensuring a smooth path to care.

Behavioral Health team at CVS Aetna builds compassionate care pathways for members. The role guides members through benefits, claims, and resources while fostering trust and emotional connection.

CVS Health seeks a compassionate Customer Service Representative to support members, employers, doctors, and providers. The role involves educating customers on benefits and claims, resolving inquiries, documenting interactions, and collaborating with teams to improve service.

U‑Haul seeks a friendly, motivated Customer Service Representative to serve as the face of the company at the Cornelius location. The role involves assisting customers with rentals, using U‑Scan technology, moving and hooking up trucks and trailers, inspecting equipment, handling invoices, installing hitches, filling propane, and operating a forklift.

Assist in selling and promoting GFL’s solid waste services by handling outgoing and incoming calls, providing customer support, managing account data, processing payments, and coordinating with sales and operations teams.

U-Haul is seeking a friendly, motivated Customer Service Representative to serve as the face of the company at the Cornelius, North Carolina location. The role involves assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, moving and hooking up trucks and trailers, inspecting equipment, preparing invoices, installing hitches and wiring, filling propane, operating a forklift, and participating in ongoing education.

Customer Service Representative at GFL Environmental will deliver exceptional support to customers, handling inbound calls, emails, and web inquiries. The role requires clear communication, problem‑solving, and data entry skills to resolve issues, process payments, and maintain accurate records.

U-Haul seeks a friendly, motivated Customer Service Representative to support customers at the Cornelius location, handling equipment inspections, rentals, and customer inquiries using U-Scan technology and on-site equipment management.

A compassionate, customer‑obsessed representative who educates and resolves benefits inquiries, ensuring high satisfaction and trust. Skilled in listening, problem‑solving, and documentation, they support members, employers, and providers across CVS Health’s network.

Customer Service Representative at Safelite is a fully remote role for residents of Arizona, Florida, North Carolina, Ohio, or Texas. The position offers part‑time and full‑time schedules with a starting pay of $16.50 per hour and weekly paychecks.

Customer Service Rep. CAI is a global technology services firm with over 8,500 associates worldwide. As the first point of contact for providers, you will deliver exceptional support and address inquiries related to behavioral and physical health services.