Customer Service Jobs in Virginia, United States

Customer Service Team at ModivCare provides support for members by coordinating transportation services and handling inquiries to improve health outcomes. The role answers calls, schedules and modifies reservations, documents complaints, and ensures accurate trip data entry while adhering to company policies.

Pharmacy Benefit Management (PBM) team at Cigna seeks compassionate Customer Service Representatives to assist members, providers, and pharmacies with benefit inquiries and mail‑order pharmacy support. Representatives handle 70‑80 inbound calls daily, navigate multiple applications, and resolve issues with one‑call resolution while meeting call‑center metrics.

Customer Service team at Waste Connections handles high‑volume call center operations, resolving customer disputes and processing service orders. The Representative interviews customers, records information, and uses proprietary systems while delivering courteous service and promoting goodwill.

Customer Service Team at Five Star Solutions provides inbound support for debit card incentives, orders, and balances. The role handles high-volume calls, follows scripts, resolves inquiries, and upsells products while maintaining professionalism.

Customer Service Team at CVS Health builds a connected, compassionate health experience by supporting members through inbound and outbound calls. The Representative handles multi‑touch retention campaigns, resolves member issues in real time using CRM tools, and meets call‑center metrics while delivering empathetic service.

Customer Success team at ABC Legal Services provides nationwide process service support. The Customer Support Specialist resolves client inquiries, manages high‑volume calls, tickets and emails, updates order status, and documents issues in Confluence.

Customer Service Representative Administrator on MVRecovery, the Skip Tracing, Forwarding, and Impound division of MVTrac/MVConnect, builds a centralized dashboard to coordinate field agents and secure collateral for lenders. The role manages account orderliness, assigns agents, updates client information, and escalates issues, all remotely from the U.S. with 100% computer-based work.

Behavioral Health team at CVS Aetna builds compassionate support for members navigating mental wellness. The role handles inbound calls, claim reviews, and member education on benefits, ensuring a smooth path to care.

Behavioral Health team at CVS Aetna builds compassionate care pathways for members. The role guides members through benefits, claims, and resources while fostering trust and emotional connection.

A compassionate, customer‑obsessed representative who educates and resolves benefits inquiries, ensuring high satisfaction and trust. Skilled in listening, problem‑solving, and documentation, they support members, employers, and providers across CVS Health’s network.

The Customer Service Supervisor at CENTERS manages point-of-sale operations for the Joan Perry Brock Center, handling ticket and merchandise sales, inventory, and cash reconciliation. They serve patrons, provide event information, enforce access policies, and maintain a clean, welcoming environment.

Store Customer Service team at Domino's Pizza ensures fast, friendly order taking and pizza preparation for customers. The role operates equipment, stocks ingredients, processes telephone and in‑store orders, and maintains a clean facility while delivering excellent service.

Domino's Pizza Store Customer Service team ensures fast, friendly order taking and pizza preparation. The role handles phone and in‑store orders, operates equipment, stocks ingredients, and maintains cleanliness.

Customer Service Representative (Loan Consultant II) at Lendmark Financial Services, a team focused on delivering exceptional personal loan solutions and customer experience. The role involves greeting and assisting customers, processing credit verifications, handling loan approvals and collections, preparing reports, and actively marketing branch products.

Concentrix’s Customer Service Rep – Tech Products team delivers remote support for tech devices, handling inbound calls, processing refunds, and upselling accessories. The role involves using call flow guides, maintaining product knowledge of smartphones, tablets, and wearables, and documenting interactions in databases.

Concentrix’s Customer Service / Tech Support Rep team delivers world‑class support for tech products, troubleshooting hardware, software, and client services. The role handles inbound/outbound calls and internet chats, resolving routine issues and documenting solutions in databases.

Provide inbound and outbound customer support in English and Spanish, resolve basic technical issues, track and document data, offer additional products, and deliver expert customer experiences from home. Requires 1+ year of customer service experience, high school diploma or GED, quiet workspace, fast‑paced multitasking, and high‑speed internet.

Remote Customer Service Representative at Concentrix provides inbound and outbound support, resolving basic technical issues and offering additional products. Works from home, handling calls via a call flow guide, documenting data in databases, and delivering expert experiences with a smile.

Join Circle K as a part‑time Customer Service Representative in Staunton, VA. Handle cash register, greet customers, suggest products, and support store operations. Provide friendly service, maintain store appearance, and participate in training and bonus programs.

A customer-facing role at a Circle K store, focusing on cashier duties, product recommendations, and maintaining store standards in a fast-paced environment.