Product Manager - Member Service & Chat Data Products
Highmark Health and Allegheny Health Network
Highmark Health seeks a Product Manager for Member Service & Chat Data Products to leverage member service, contact center, conversational AI, chat, voice, and digital interaction data across omnichannel engagement platforms. Day-to-day, you will define and deliver trusted, reusable data assets, own the product backlog, set and communicate roadmaps and priorities, represent the product in governance meetings, and drive cross-product and cross-customer value.