Customer Service Jobs in Australian Capital Territory, Australia

Customer Service Officer (Member Services Consultant) role at MUFG Pension & Market Services. You will be the first point of contact for members, handling inbound and outbound communications, resolving queries, and promoting value‑add services.

We’re seeking a Customer Service Officer to join our superannuation contact centre. You’ll resolve complex member queries, act as the first escalation point, and drive continuous improvement.

Customer Service team at Muthoot FinCorp focuses on delivering high‑quality branch operations and financial wellbeing for customers. The Executive ensures process adherence, handles daily transactions, promotes products, and drives customer acquisition through cross‑selling and referral programs.

BlueScope’s Lysaght Albury branch seeks a Customer Service Representative to serve as the primary contact for customers in Albury, New South Wales. The role involves managing enquiries, processing orders, and coordinating with internal teams to ensure accurate and timely product delivery.

Customer Success – Support team drives exceptional customer experiences and loyalty. The Customer Service Manager leads a remote, Australia‑based team, coaching agents, optimizing support workflows, and collaborating with Sales, Marketing, Design and Operations to align service delivery with business goals.

Coates Hire – Customer Service team. The role supports customers at the Albury branch, handling inquiries in person, by phone and email, preparing hire schedules, quotes, invoicing, and coordinating equipment deliveries and repairs. Based in Albury, NSW, on-site Monday to Friday, with on-the-job training and career progression pathways.

The Customer Service Officer supports the Australian Liquor Marketers (ALM) Canberra operation, the liquor wholesale division of Metcash, by providing administrative and sales support to independent liquor retailers. Day-to-day work includes managing claims and returns, accurate data entry, reception and customer communication, liaising with stakeholders on deals, and assisting warehouse operations such as deal sheets and stock adjustments.

Customer Service Officer at MUFG Pension & Market Services will deliver exceptional service in a hybrid environment, resolving complex member queries, managing escalations, and driving continuous improvement. The role requires strong problem‑solving, communication, and teamwork skills, with a focus on meeting KPIs and ensuring regulatory compliance.

Provide customer service for insurance voice processes, ensuring compliance with Australian regulations and achieving performance targets. Deliver high-quality interactions, maintain standards, and recommend improvements to enhance service quality and efficiency.

Customer Service & Order Management team at AbbVie ensures life‑changing medicines reach patients across Australia. The specialist owns the end‑to‑end Order to Cash process for top wholesale and retail accounts, handling order entry, validation, shipment tracking, and reporting via SAP and Salesforce while driving continuous improvement through analytics.

Customer Service Department at Coles Supermarkets, responsible for delivering exceptional in‑store experiences and supporting the local community. Leads and develops the customer service team, oversees checkout operations, maintains store presentation, and ensures safety and service standards.

Westpac’s St George branch in Wagga Wagga seeks a Customer Service Advisor to assist customers with banking needs and deliver exceptional service. The role involves handling everyday transactions, answering inquiries, and identifying opportunities for financial products.

Repco Wodonga is hiring a Customer Sales & Service / Retail Assistant to deliver great in-person, phone, and online shopping experiences for automotive aftermarket customers in a retail and trade environment. Day-to-day duties include providing genuine customer service, supporting sales performance, maintaining showroom presentation and merchandising, and processing stock (receiving, dispatching, and storing).

Telstra Retail team delivers exceptional in‑store experiences, helping customers find the right telecom products and services. As a Customer Service and Sales Consultant you will guide shoppers through product choices, stay current on the latest tech, and meet sales targets while collaborating with store colleagues.

usasurveyjob team enables nationwide participants to earn extra income by taking polls and performing data entry tasks. The role involves handling email customer service, entering survey data, reviewing products, and completing online projects to help companies forecast trends.

As a Retail Sales Consultant at Telstra, you will deliver exceptional customer experiences by guiding shoppers to the right products and services. You’ll stay current on the latest Telstra tech, act as the go‑to expert, and use consultative selling to meet and exceed sales targets and KPIs.

Customer Service Team – provides remote support for poll participants and data entry tasks, helping companies collect market insights. The role handles email responses, data entry, product reviews, and poll participation, working independently from home.

Join Guzman y Gomez as a Customer Service & Food Preparation crew member, where you’ll be the frontline of our fast‑food restaurant. You’ll greet guests, take orders, roll burritos, restock fridges, and perform basic food prep while keeping the dining area clean.

Repco Retail team ensures customers receive great in‑person, phone and online experiences. As a Retail Assistant you provide genuine service, maintain showroom standards, process stock and support safety while working across multiple Canberra locations.

Customer Service Team at Bunnings Warehouse, the front‑line crew that ensures every shopper receives friendly, knowledgeable assistance. Team members greet customers, provide product advice, manage stock and keep the store tidy while operating checkout registers.