Customer Service Officer (Member Services Consultant)
MUFG Pension & Market Services
MUFG Pension & Market Services' MUFG Retirement Solutions division is seeking a Customer Service Officer (Member Services Consultant) in Australia to serve as the first point of contact for superannuation and retirement support members. Day-to-day, you will answer inbound calls and emails, make outbound follow-up calls, grow the Click to Chat channel, resolve member queries for first-call resolution, and identify value-add service opportunities without providing financial advice.