Customer Service Jobs in Australia

Service Centre team at O'Brien Glass Industries focuses on delivering exceptional automotive glass service. The Customer Service Officer greets visitors, handles face‑to‑face and phone enquiries, schedules repairs, processes invoices and supports the Service Centre Manager in daily operations.

Customer Service Officer (Member Services Consultant) role at MUFG Pension & Market Services. You will be the first point of contact for members, handling inbound and outbound communications, resolving queries, and promoting value‑add services.

Transport for NSW is seeking a Customer Service/Shared Services Support Officer to join its procurement team delivering customer-focused shared services in Dubbo, NSW, Australia. In this on-site, full-time role, you will support internal and external customers in a fast-paced contact centre environment, responding to enquiries across multiple channels, resolving issues at first contact, and processing transactions accurately and efficiently.

Coates is seeking a Customer Service Coordinator for its Eagle Farm, QLD branch to deliver exceptional customer experiences and support day-to-day branch operations. As the first point of contact, you will assist customers in person, by phone, and email; prepare quotes, hire agreements, and invoices; coordinate equipment deliveries, collections, and transfers; and work closely with suppliers, drivers, and branch teams.

Customer Service team at Thomson Reuters supports clients across Australia by delivering expert product guidance and issue resolution. The role handles inbound calls, emails and web forms, assists with complex product setups, logs and resolves service requests, and provides proactive status updates while feeding customer feedback to product teams.

Customer Service Team at Foundever delivers seamless banking support to customers. Representatives handle inbound calls, provide account balances, replace cards, update personal information, resolve online banking issues, investigate disputes, and manage fraud inquiries while adhering to strict identification protocols.

Customer Service Team at Bunnings, the front‑line of the Morayfield Warehouse, delivers friendly, knowledgeable assistance to shoppers, helping them find tools and DIY solutions. Team members greet customers, manage checkout registers, keep stock organized, and maintain a clean store environment.

Customer Service team at Merck supports warehouse cut‑off times, order processing and consignment tracking to ensure timely, accurate service. The role processes orders, manages returns, maintains licences and runs reports while collaborating with logistics, sales and internal customers.

Wesco Anixter Security Branches team builds, connects, powers and protects the world through security distribution. The Customer Service Representative processes customer orders, manages sales inboxes, and provides sales administration support to ensure accurate and timely service.

HR Products division at Valmont Industries focuses on delivering reliable infrastructure solutions. As a Customer Service Representative you will process RFQs to order release, maintain customer relationships, answer pricing and technical queries, and support internal stakeholders.

Fortive Corporation is a global industrial technology innovator with a startup spirit, accelerating transformation in high-impact fields like workplace safety, build environments, and healthcare. Within Fortive, Fluke Health Solutions (FHS) leads the biomedical and radiation detection markets with innovative products and services that help keep customers, patients, and clients safe.

Casula workshop at WesTrac coordinates customer service to align workshop goals with client needs and ensure timely job scheduling, pricing, and invoicing. The Coordinator acts as the primary liaison between the workshop and internal/external customers, communicating progress, managing expectations, and overseeing work order completion.

Operations & Commercial – Nutrition & Energy team at GrainCorp connects rural communities with food, feed and industrial customers. The Customer Service Representative serves as the first point of contact, handling enquiries, deliveries and order entry while meeting KPI targets.

Customer Engagement Centre at Bankwest provides 24/7 chat and phone support for banking customers. The representative handles inbound calls and online chats, delivering accurate information on products, services and transactions while adhering to risk and compliance standards.

Retail team at Repco focuses on delivering exceptional in‑store, phone and online experiences for automotive aftermarket customers. As a Retail Assistant you will provide genuine service, maintain showroom presentation, process stock and support safe, collaborative team culture.

The Customer Service Representative joins the Guildford Customer Service Centre at WesTrac, one of the world's largest authorised Cat® equipment dealers, reporting to the Sales & Distribution Manager. On a 12-month contract with a 40-hour roster, the role delivers high-quality service to internal and external customers, identifies parts requirements, ensures timely delivery of goods, processes credits and core and warranty returns, and recognises potential sales opportunities using core system t

Westpac Branch – Customer Service team delivers friendly, reliable banking experiences to the community. The Officer greets walk‑in customers, handles cash transactions, educates on digital platforms and refers clients to specialist services, ensuring compliance and tailored support.

WEX Australia seeks a Customer Service Advisor in Melbourne to uphold its market reputation for service excellence. The role involves resolving customer queries via phone and email, managing accounts, and ensuring first-time resolution while adhering to privacy standards.

City of Parramatta is hiring a Customer Service Officer to deliver high-quality day-to-day customer experience services, plans, and programs across online and face-to-face channels. The role involves managing customer enquiries and transactions, educating customers on digital services, processing payments securely, and resolving complaints in line with Council policies.