Customer Service Jobs in Australia

MUFG Pension & Market Services' MUFG Retirement Solutions division is seeking a Customer Service Officer (Member Services Consultant) in Australia to serve as the first point of contact for superannuation and retirement support members. Day-to-day, you will answer inbound calls and emails, make outbound follow-up calls, grow the Click to Chat channel, resolve member queries for first-call resolution, and identify value-add service opportunities without providing financial advice.

Customer Service team at Probe CX supports Western Australian households with energy billing and portal assistance. The Customer Service Agent resolves meter inquiries, re-connections, and creates payment plans for customers in hardship while handling high-volume calls and multi‑screen navigation.

FOX Factory designs, engineers, manufactures, and markets performance-defining products and systems for bicycles, off-road vehicles, and other powered vehicles worldwide. As a Customer Service Representative based in New South Wales, Australia, you will handle customer service enquiries from bicycle shops, process internal sales orders across email, telephone, website, and B2B channels, and resolve customer and dealer requests via phone, email, mail, and social media.

Join TSA Group as part of the Services Australia team, specifically the Services Australia Tier 1 Digital Support team, helping Australians navigate essential services and get the support they need. You will handle inbound calls and customer interactions, help customers with their enquiries and find the right solutions, support customers to navigate digital and self-service channels, and use multiple computer systems to access information and accurately record customer interactions.

Customer Service Team at Foundever delivers seamless banking support to customers. Representatives handle inbound calls, provide account balances, replace cards, update personal information, resolve online banking issues, investigate disputes, and manage fraud inquiries while adhering to strict identification protocols.

Eziway Salary Packaging team provides outsourced salary packaging services to health sector clients. The Customer Service Officer manages a portfolio of clients, handling inquiries, processing the salary packaging lifecycle, and maintaining accurate records using in-house software.

Brinks Australia is seeking a Customer Service Representative specializing in freight forwarding to join the team. You will coordinate high value transportation, including imports, exports and domestic movements, and prepare documentation for import and export declarations.

Probe CX Customer Service team delivers essential public support for a major Federal Government entity. The role handles high‑volume calls, translating complex government information into clear guidance while using advanced multi‑screen software.

Customer Service Advisor at Concentrix Services Pty Ltd in Robina, Gold Coast. The role handles inbound and outbound calls, providing support and resolving routine issues for Australian customers as part of a short‑term government project.

Efm Logistics, a leading 4PL provider in Australia and New Zealand, seeks a Customer Service Specialist to manage freight movements and deliver exceptional client experiences from its Pyrmont office. The role involves daily oversight of freight logistics, providing insights to account managers, resolving inquiries, and escalating priority issues.

Konica Minolta seeks a Customer Valet to maintain printing equipment and deliver exceptional onsite customer service to clients in the Adelaide CBD and metro areas. This part-time role involves approximately 25 hours per week of field work, ensuring equipment cleanliness and managing consumables while fostering strong client relationships.

The Good Guys is a home appliance and consumer electronics retailer dedicated to helping families live better for less. The Customer Service Team Member reports to the Customer Service Manager and delivers store operations activities in support of a sales-focused culture and profitable sales growth.

Customer Service Team Member at Bunnings Group Limited (AU) works at the Bennetts Green Warehouse, providing friendly and helpful service to everyone who walks through the doors. You will provide the best experience across the store, manage stock efficiently while keeping the workspace clean and tidy, and serve customers with a smile at the checkout registers.

Customer Service Team at The Good Guys delivers exceptional in‑store and multi‑channel experiences, driving sales growth across Australia. The role handles cash transactions, inventory management, and customer enquiries while supporting promotional activities and merchandising.

Customer Service Team at The Good Guys focuses on delivering exceptional in‑store service and supporting sales growth. The team member handles cash, multi‑channel fulfilment, inventory, and resolves customer enquiries while maintaining brand presentation.

Admin and Customer Service Officer at Toll Group supports daily administration and reporting for warehouse and distribution operations in Edinburgh, SA. Responsibilities include maintaining documentation, data entry, and records in ERP/WMS systems, responding to customer and Defence stakeholder queries, and escalating issues. The role requires 3+ years of admin or logistics support experience, proficiency in Microsoft Office and ERP/WMS platforms, strong communication, and organisational skills.

The Good Guys is a home appliance and consumer electronics retailer operating a 100+ store network across Australia. The Customer Service Team Member reports to the Customer Service Manager and delivers store operations activities in support of a sales-focused culture and profitable sales growth.

Customer Service Team supports the online Panelist Program by gathering consumer insights through surveys, product testing, and data entry. The role handles email responses, testimonial collection, and entry of survey results while ensuring accuracy and timely communication.

Telstra Retail team connects Australians with telecom solutions. As a Customer Service & Sales Consultant you’ll deliver exceptional in‑store experiences, guide customers to the right products, and meet sales targets while collaborating with store teammates.