Customer Service Jobs in Grand Est, France

Customer Service Representative role at Lyreco France. Responsible for informing and advising clients on products and services, answering questions from sales and delivery staff, developing additional sales, supporting client retention, managing client accounts, and acting as liaison between clients and internal services.

Customer Service Representative at Lonza Group in Colmar, France. Manage full order lifecycle, serve as primary customer contact, coordinate new product development, resolve complaints, support sales and marketing, maintain data, build cross‑functional partnerships.

Sensata’s Customer Service & Procurement team in Strasbourg drives seamless order fulfillment and supplier collaboration. The specialist manages customer orders in the ERP, resolves inquiries, and coordinates logistics to ensure on‑time delivery.

Customer Service at Villeroy & Boch focuses on delivering exceptional support for its ceramics and lifestyle products. The role handles inbound inquiries via phone, email, and chat, manages customer data in Salesforce, and provides feedback to improve service processes.

Customer Service Agent at Villeroy & Boch handles phone, email, chat inquiries about products, orders, deliveries, complaints. Provides product advice, maintains customer data in Salesforce, offers process improvement feedback.

Passionate about the outdoors, I bring strong communication skills and a resilient mindset to deliver exceptional customer service. Fluent in English, French, German, Spanish, or Italian, I excel at handling calls and emails for European consumers, ensuring accurate, timely responses.

Plansee Holding, a global leader in tungsten and molybdenum products, seeks a Customer Service Center Administrator to support its 100,000+ product portfolio. The role ensures smooth order processing, pricing, and delivery coordination across sales, product management, and supply chain teams.

Store Customer Service team at Domino's Pizza ensures fast, friendly order taking and in‑store support for customers. The role handles phone and in‑store orders, processes payments, prepares menu items, and keeps the store clean and stocked.

Store Customer Service team at Domino's Pizza ensures fast, friendly order taking and pizza preparation for local guests. The role handles phone and in‑store orders, operates equipment, stocks ingredients, and expedites orders while maintaining a clean environment.

Customer Service team at Bihr supports B2B motorcycle and quad dealers by providing product information, order processing, and issue resolution. The role handles phone, email and chat inquiries, enters and tracks orders, manages transport disputes and escalates anomalies to internal services.

Alcon, a global leader in ophthalmology, seeks a Customer Service Representative in Freiburg im Breisgau to support its Customer Service Team. The role involves handling qualified customer conversations, processing orders from placement to delivery, managing electronic commerce and SAP entries, collaborating with sales and logistics partners, overseeing consignment warehouses, and driving digitalization initiatives.

Customer Service Rep (Part-time) – Online Panelist Program. The role supports the program by handling email responses, data entry, product reviews, and online surveys to help shape market trends.

Roche seeks a Customer Service Business Product Owner to drive the MarTech strategy across its global network. The role blends business vision with technical execution, translating enterprise marketing goals into actionable user stories and managing the Agile Release Train.

Ascensia Diabetes Care, a global company specializing in diabetes treatment, seeks a Customer Service & Commercial Specialist for an 80% maternity cover role in Basel. The position focuses on managing inquiries, processing orders, handling complaints and returns, and maintaining accurate records in MS Dynamics 365.

Customer Service Delivery Liaison at Amazon's Last-Mile Distribution Center in Kaiserslautern, RP, DEU. The role handles customer inquiries, resolves delivery issues, and coordinates with logistics partners to ensure timely shipments. Work is on-site with shift hours 11:00‑19:15, Monday‑Friday (Tuesday‑Saturday shift change).

Customer Service Representative in Salem, OR, handling phone, email, and web inquiries for real estate and insurance clients, troubleshooting issues, documenting interactions, and collaborating with internal teams to resolve complex requests.

The Customer Service / Tech Support Rep – Tech Products (Remote) is a work-from-home role that provides customer service support and resolves routine problems related to client products and services. The position involves inbound and outbound calls, internet support, troubleshooting hardware, software, and client products, and maintaining knowledge of smartphones, tablets, computers, wearables, iOS, and MacOS.

Customer Service Rep – Tax (Seasonal, Remote) at Concentrix provides inbound/outbound customer support for tax-related inquiries. Working from home, reps use call flow guides, resolve basic technical issues, document data, and upsell products.

The Customer Service Rep - Tech Products (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position primarily receives inbound calls from customers requesting assistance with their accounts/purchases on their devices.

Customer Service Rep – Healthcare (UMA Grads, Remote) is a work‑from‑home role at Concentrix for recent Ultimate Medical Academy graduates. The position involves handling inbound and outbound calls and internet interactions to resolve routine customer issues related to healthcare products and services.