Customer Service Jobs in Grand Est, France

Werkstudent:in im Kunden- und Sendungsmanagement at a logistics/operations team in Völklingen, SL, DE, supporting customer service and service operations. Day-to-day work includes handling customer inquiries via email and phone, tracking critical shipments and schedule overruns, maintaining master data, preparing customer status reports, and resolving shipment-related questions with internal departments.

Brunswick Corporation (Mercury Marine) seeks a Customer Service Representative to manage customer orders, billing inquiries, service requests, and complaints while ensuring timely delivery and high-quality responses. Day-to-day work includes processing orders per sales conditions, monitoring credit and product allocation, handling consignment orders, responding to inquiries by phone and email, coordinating shipment planning with the Distribution Center, providing product/service information, ide

Customer Service Rep (Part-time) – Online Panelist Program. The role supports the program by handling email responses, data entry, product reviews, and online surveys to help shape market trends.

Customer Service Team at a leading tech company. Provides German‑speaking clients with phone, email and chat support for product inquiries, troubleshooting and order management.

DP World Container Terminal team in Frenkendorf, Switzerland ensures smooth container transport and terminal operations. The Customer Service Representative serves as the first point of contact for customers, processes and coordinates orders, and maintains seamless information flow with Operations, Planning, Customs and other internal teams.

Customer Service Team in the automotive sector provides top‑notch support to German‑speaking clients. The role handles inquiries, complaints and technical issues via phone, email and chat while collaborating with internal teams to resolve problems.

The Customer Service team in Völklingen, Germany, is led by this role, which manages the customer service staff, drives continuous improvement proposals, monitors and supports customers including on-site visits, handles and records customer complaints, and produces customer-specific statistics. The position requires a completed apprenticeship, ideally in forwarding/logistics or comparable qualification, and combines leadership with day-to-day customer service operations.

Brenntag TA Team in Basel, Switzerland is hiring a Customer Service Agent (m/w/d) to manage end-to-end order processing, including order intake, confirmations, delivery, transport orders, and appointment coordination. You will independently plan and handle customer orders, track orders and invoicing, issue credits, and collaborate closely with sales and logistics.

Dexcom Corporation, a global leader in continuous glucose monitoring (CGM), seeks a Studentische Aushilfe (m/w/d) for Customer Service Healthcare in Mainz, Germany. As a part-time working student, you will handle customer inquiries via phone, email, and chat, support proactive service campaigns, and help ensure optimal medical care for Dexcom Deutschland customers.

Fresenius Medical Care (Schweiz) AG is a global leader in dialysis therapies and products, shaping a livable future for patients worldwide. As a Customer Service Representative in Oberdorf, Switzerland, you will ensure timely order processing, handle customer inquiries and complaints, process credits and invoices, and perform administrative tasks including SAP data maintenance.

Customer Services Support Specialist at Ladgov Corporation, responsible for managing ICE comments, surveys, and Commander’s Hotline responses. The role analyzes customer satisfaction data to produce monthly, quarterly, and annual reports, supports award programs, and coordinates service standards across the garrison.

Customer Services Support Specialist at Ladgov Corporation, responsible for managing ICE comments, surveys, and Commander’s Hotline responses, analyzing customer satisfaction data, and preparing monthly, quarterly, and annual reports. The role coordinates and standardizes customer-facing service areas across the garrison, supports award programs and recognition events, and delivers ICE training to promote best practices.

The Customer Service Representative in Germersheim, Rhineland-Palatinate, Germany serves as the central interface between customers, logistics partners, and terminal operations. Day-to-day work involves structured order processing, clear communication, and solution-oriented actions to ensure smooth operations and high service quality.

Customer Service team at JYSK ensures top‑tier support for German‑speaking customers in Switzerland. The role handles inquiries, identifies needs, and turns interactions into sales opportunities while collaborating with the Hungarian team leader.

Customer Service Team in the pharmaceuticals industry. Provides German‑speaking clients with support on product usage, prescriptions and regulatory compliance via phone, email and chat.

Covetrus is a global animal-health technology and services leader empowering veterinary practice partners. As a Customer Service Collaborator in Lyssach, Bern (CH), you process incoming orders via online platforms, email, phone, webshop, and fax, handle customer inquiries on products, services, and delivery status, and manage complaints, returns, and credits.

Education Services Team supports learners by providing guidance on e‑learning products and enrollment. The German Speaking Customer Service Representative handles phone, email and chat inquiries, troubleshoots platform issues, and documents interactions to improve service quality.

Customer Service Team in the finance sector. Provides German‑speaking clients support via phone, email and chat, handling inquiries, complaints and product information.

Customer Service Delivery Liaison at Amazon's Last-Mile Distribution Center in Kaiserslautern, RP, DEU. The role handles customer inquiries, resolves delivery issues, and coordinates with logistics partners to ensure timely shipments. Work is on-site with shift hours 11:00‑19:15, Monday‑Friday (Tuesday‑Saturday shift change).

Customer Service Engineering team at PerkinElmer provides maintenance and repair for controlled temperature units used in scientific labs. The engineer performs temperature mapping, calibration, diagnosis, repair, and documentation of activities in GxP regulated environments.