Customer Service Jobs in Grand Est, France

Customer Service - Sales Administration Product Customizing team at Hager focuses on delivering tailored electrical solutions through expert order management and client coordination. The role handles end‑to‑end processing of custom product orders, liaises with engineering, production, logistics and sales, and resolves customer inquiries and complaints.

EMEAP Business Operations Team in Abbott's Diabetes Care division focuses on delivering seamless customer experiences for the FreeStyle Libre brand. The Senior Manager leads strategy and architecture for CX and customer service, manages programs with countries and third‑party providers, and drives continuous improvement through cross‑functional collaboration.

Customer Service at Carmeuse Lime ensures seamless logistics and commercial support for clients. The role handles phone and email inquiries, processes orders in SAP, verifies product quality, prepares billing, manages complaints, and coordinates deliveries with transport partners.

Customer Service team at Sika ensures seamless order processing and transport organization for global sales. The Representative processes customer orders, prepares customs paperwork, coordinates shipments across transport modes and supports trainees.

Customer Service team at jobgether focuses on delivering exceptional support experiences and building strong client relationships. The Customer Service Manager leads a remote, Switzerland‑based team, overseeing daily operations, coaching staff, and developing processes to improve efficiency and satisfaction.

Ladgov Corporation’s Customer Service Representative role focuses on managing the Interactive Customer Evaluation (ICE) program and the Commander’s Hotline, generating comprehensive ICE reports with PowerBI, and conducting training for ICE Site Service Provider Managers. The position also drives Service Culture Campaign initiatives, coordinates awards programs, and submits process improvement suggestions to enhance customer service standards.

Xylem Analytics Germany seeks a Customer Service Specialist to support its water measurement and analysis teams across Ingolstadt, Mainz, Weilheim, or Waldheim. This hybrid role handles commercial customer inquiries, order processing, and complaint resolution while collaborating with sales and finance departments.

The Customer Service Representative in Germersheim, Rhineland-Palatinate, Germany serves as the central interface between customers, logistics partners, and terminal operations. Day-to-day work involves structured order processing, clear communication, and solution-oriented actions to ensure smooth operations and high service quality.

Freudenberg Medical Europe GmbH's Customer Service team ensures high customer satisfaction by handling inquiries, orders, and complaints for a defined client base. The specialist records and maintains customer and order data in SAP, creates and tracks offers, orders, and invoices, and coordinates delivery dates while supporting export processes.

Customer Service Rep (Part-time) – Online Panelist Program. The role supports the program by handling email responses, data entry, product reviews, and online surveys to help shape market trends.

Customer Service Delivery team at SES ensures 24x7 operation, monitoring and troubleshooting of video and satellite services. The Controller supports service availability, incident management, and platform onboarding while working in a shift rotation to provide round‑the‑clock customer support.

Customer Service Team at a leading tech company. Provides German‑speaking clients with phone, email and chat support for product inquiries, troubleshooting and order management.

Covetrus is a global animal-health technology and services leader empowering veterinary practice partners. As a Customer Service Collaborator in Lyssach, Bern (CH), you process incoming orders via online platforms, email, phone, webshop, and fax, handle customer inquiries on products, services, and delivery status, and manage complaints, returns, and credits.

Customer Service Rep (Part-time) at usasurveyjob, part of the Panelist Program that gathers consumer insights to shape market trends. The role involves online data entry, responding to emails, completing surveys, and testing products remotely.

Customer Care Center team ensures smooth handling of service incidents for Philips health technology customers. The role owns end-to-end service cases, processes incident reports, and coordinates service engineers while providing telephone and digital assistance in French, Italian and other languages.

Customer Service Team in the automotive sector provides top‑notch support to German‑speaking clients. The role handles inquiries, complaints and technical issues via phone, email and chat while collaborating with internal teams to resolve problems.

Customer Service Operations at Abbott focuses on optimizing processes and service structures for diabetes care customers. The Project Manager leads end‑to‑end initiatives, coordinates cross‑functional teams and external vendors, and drives improvements in NPS and workflow efficiency.

Customer Service team at Klöckner Pentaplast ensures seamless support for pharma clients across Western Europe. The specialist handles order entry, tracking, and invoicing in SAP, monitors KPIs via Salesforce, and coordinates with sales and supply chain to resolve issues.

Customer Service Engineering team at PerkinElmer provides maintenance and repair for controlled temperature units used in scientific labs. The engineer performs temperature mapping, calibration, diagnosis, repair, and documentation of activities in GxP regulated environments.

Customer Service Delivery Liaison at Amazon's Last-Mile Distribution Center in Kaiserslautern, RP, DEU. The role handles customer inquiries, resolves delivery issues, and coordinates with logistics partners to ensure timely shipments. Work is on-site with shift hours 11:00‑19:15, Monday‑Friday (Tuesday‑Saturday shift change).