Customer Service Jobs in Occitanie, France

Customer Service Team at Mercier Consultancy Group supports a leading digital solutions provider by delivering top‑tier French language support to customers. The role handles inquiries via calls and chat, resolves complaints, documents interactions in the CRM, and collaborates with internal teams to improve support processes.

Customer Service Manager at Imerys responsible for leading and motivating the customer service team, ensuring high service quality, monitoring satisfaction, training staff, streamlining processes, and collaborating with sales, finance, and logistics to improve customer relationships and operational efficiency.

Customer Service Coordinator at Cochlear supports patients with implantable hearing solutions. Responsible for handling inbound calls and emails, providing timely and accurate responses.

The Customer Service Officer Export role at Mars Wrigley's Royal Canin segment focuses on managing international order flows, ensuring product availability, and providing excellent customer service. The position involves coordinating logistics, handling export documentation, and communicating with clients and stakeholders.

Customer Service Representative at Hertz Car Rental in Nouvelle‑Aquitaine, France. Responsible for welcoming clients at the Bordeaux St Jean agency, handling vehicle rentals and returns, explaining contracts and pricing, and ensuring billing accuracy.

Airbus Commercial Aircraft seeks a Configuration Services Business Analyst to join the Configuration Services department in Toulouse, France. The role involves developing, implementing, maintaining, and supporting Product Life Cycle Management for Airbus programs, aligning technical architecture with strategic objectives, performing functional and technical design, acting as liaison between Product Management and technical teams, providing support to development teams on data ingestion, product structure management, compliance, and distribution, and ensuring quality standards and compliance with Airbus processes (Scaled Agile / M20543).

Pierre Fabre, a leading dermo‑cosmetics and pharmaceutical group, seeks a Responsable Excellence Customer Service Global to drive service quality across its French and international operations. Based at the Muret logistics site, the role collaborates with regional operation managers and subsidiaries to set standards, define KPIs, and implement data‑driven performance improvements.

IT Business Analyst on Airbus IM team, driving digital transformation for Customer Service. Conduct discovery meetings, capture complex requirements, recommend automation, and produce technical specs.

Export Control Specialist for Customer Services on Airbus Engineering & Maintenance Team. The role drives classification management, end‑user licensing, and audit readiness for hardware, software, and intangible assets across the Customer Services portfolio.

Apprentice in Customer Services Controlling Transformation & Competitiveness is a 2-year apprenticeship at Airbus in Toulouse. The role supports the Customer Services organization by implementing financial KPIs, tracking costs, analyzing savings, and assisting team members on business cases, performance follow-up, and transformation projects.

Airbus seeks F&DT Engineer for A320 family fuselage structure support in Toulouse. Join Customer Support team for Single Aisle family, handle in-service fleet incidents, production support, and ensure structural integrity.

Buyer and Fleet Efficiency Project Coordinator – Customer Service Procurement Aerostructures at Airbus. This role leads procurement for fleet efficiency, analyzing business needs, negotiating contracts, and ensuring sourcing aligns with program objectives.

Airbus Commercial Aircraft is seeking a Cabin Module Engineer – Seat specialist to join the STC Solutions Programme / Customer Services team in Toulouse, France. The role focuses on the development, integration, and validation of cabin equipment and seat modules for in‑service aircraft upgrades, including service bulletins, ICA, and kit solutions certified through Airbus STC. Responsibilities include cost & pricing assessment, RFQ preparation, technical architecture, design coordination, supplier deliverable validation, manufacturing support, first‑article inspection, defect report resolution, in‑service support, and kit management.

Geospatial Customer Service at Airbus Defence & Space ensures high‑performance satellite imagery services for clients. The Customer Service Manager leads client operations, supports order processing, drives account growth, and coordinates cross‑functional teams to meet service level agreements.

Airbus Commercial Aircraft’s Customer Services team in Toulouse seeks a Customer Support Engineer to manage structure repair queries, coordinate with design offices, and support operators on site. The role involves updating repair documentation, ensuring parts availability, and acting as the focal point for customer and MRO communications.

Project Manager (PMO) role in Airbus Customer Service division, responsible for planning, tracking, and ensuring timely delivery of Service Bulletin production. Coordinates cross-functional stakeholders, monitors progress, identifies risks, and drives continuous improvement to optimize processes.

Airbus Defence and Space seeks a Regional Service Delivery Manager for Geospatial Customer Service in Toulouse, France. The role blends business knowledge, project management, and operational excellence to deliver high‑performance services, manage customer portfolios, and drive revenue growth.

Apprentice Data Scientist at Airbus Commercial Customer Services in Blagnac will support the Customer Care Centre Operations (SBC) team. Working with the Business Performance Manager and Business Support Operations, you will promote digitalization, optimize performance indicators using Skywise, develop and analyze the SBC Dashboard, and upskill the team.

Spares & Services Digital Department (DESC) at Airbus develops innovative IT solutions for Material Management's spares and customer service worldwide. The analyst drives business process analysis, SAP S/4HANA migration, configuration, testing and stakeholder workshops to deliver standard ERP solutions.

ALT 2026 Apprenticeship offers a 2‑3 year technical support role within Airbus Defence & Space’s Global Customer Service. Based in Toulouse, the position supports international clients and internal users, reproducing and troubleshooting errors, coordinating with global teams, and delivering innovative training.