Customer Service Jobs in Île-de-France, France

Customer Service Manager role at Brenntag France, located in Tournan en Brie. Responsible for leading the Assistants ADV team and managing 8 CSR to deliver high‑quality client relations.

Stinker Stores Customer Service Team delivers scent‑sational support at the front of the store, handling cash, stocking, and maintaining a welcoming environment. The role involves assisting guests, processing payments, and ensuring store cleanliness and safety.

At VELUX, we give you the chance to grow. To shape your own career. To be part of a company that leads the market in sustainable indoor living.

ADC Diabetes Care at Abbott coordinates customer service operations, driving KPI monitoring, process improvement, and marketing initiatives to enhance client experience. The role manages call center performance, escalates complaints, and collaborates with product teams on launch campaigns.

Antech Diagnostics’ Customer Service team in Massy, France, delivers frontline support for veterinary clients, handling technical queries, email responses, and data entry. The role involves answering calls, entering results, and coordinating with partner laboratories to ensure accurate and timely information flow.

The Customer Service Representative will be responsible for aiding our patients and other visitors, maintaining organization in our office, and ensuring that our environment is welcoming, calm, and quiet for our patients and their families. Job requirements: • Greet patients, vendors, and other visitors to our wellness center • Answer patient questions and provide assistance when necessary • Answer the telephone and redirect calls to the appropriate staff member, and respond to voicemails in a timely manner • Utilize our medical office software to schedule new and follow-up appointments for our patients • Register new patients and update necessary records • Distribute forms and paperwork to patients and then check them over to ensure that required fields are completed appropriately • Maintain spreadsheets and confidentiality of all patient records • Ensure that the waiting room environment remains quiet, calm, and welcoming.

Customer Service Team at Mercier Consultancy Group supports a leading digital solutions provider by delivering top‑tier French language support to customers. The role handles inquiries via calls and chat, resolves complaints, documents interactions in the CRM, and collaborates with internal teams to improve support processes.

The Collecting Group, a culture‑curating scale‑up for cars and watches, seeks a Customer Service Advisor to deliver top‑tier support for its auction platforms. The role handles email and phone inquiries, conducts proactive outreach, records interactions in Salesforce, and collaborates with sales and tech teams to improve processes.

Customer Service team at Orthofix supports surgeons and partners by managing order processing, inventory and kit logistics. The role handles national and international orders, coordinates with sales, finance and operations in France and Italy, and resolves client inquiries and quality issues.

Global Sales team at Miltenyi Biotec seeks a Customer Service Specialist / Assistant ADV to support order entry, commercial dashboards, and client database management. The role handles order processing, customer inquiries, invoice recovery, and administrative tasks such as event organization and supply ordering.

Customer Experience team at deskbird provides first‑line support for its SaaS HR platform across Europe. The Customer Service Specialist owns tickets in Zendesk, resolves issues by researching internal resources and escalates bugs via Jira, ensuring fast, warm responses.

Customer Services team at Expliseat, the leader in ultra‑light aircraft seats, drives logistics coordination and client satisfaction for sustainable aviation. The role manages supply chain interfaces, ensures parts availability, monitors KPI performance and leads continuous‑improvement initiatives.

Supply Chain – Customer Service Coordinator ensures optimal client experience for partners by managing orders from receipt through delivery, proactively communicating with customers, handling incidents, and balancing service excellence with logistics cost. Works in a dynamic environment focused on continuous improvement and cost control.

Customer Service Specialist at Sezane, a pioneering French fashion brand, focused on delivering exceptional service across email and WhatsApp. Day‑to‑day duties include responding to inquiries, resolving complaints, and proactively enhancing the customer experience.

Customer Service team at Novartis Pharma in Paris supports global clients by managing order follow‑up, quality and transport issues, and weekly order summaries. The specialist handles inbound calls, uploads invoices to CHORUS PRO, and drives continuous process improvement.

Customer Services Representative at Caterpillar Finance in Paris. Responsible for managing a portfolio of 6,300 client contracts, overseeing delinquent accounts and legal disputes.

Customer Service Manager role at Transaction Network Services in Paris. Responsible for ensuring customer service understanding across business departments, collaborating with Service Delivery, Network Operations, and Business teams to keep customers informed of project progress, SLA compliance, and incident resolution.

Customer Services Rep. I at Caterpillar Financial seeks a client‑focused professional to manage a portfolio of commercial contracts, coordinate first‑line support, resolve issues, and maintain client satisfaction in Paris.

Join FLYERALARM’s Paris team as a Customer Service Representative, the friendly voice guiding customers through print solutions. Handle inquiries via phone and email, assist with order placement, adjust design files, and coordinate with the German production team to keep clients informed.

Customer Service Manager role at DXC Technology focuses on leading a portfolio of projects, ensuring adherence to scope, schedule, and budget while collaborating with project teams to define objectives and deliverables. Responsibilities include monitoring progress, managing risks, allocating resources, preparing status reports, and driving teamwork.