Customer Service Jobs in Rhône-Alpes, France

Customer Service Rep (Part-time) – Online Panelist Program. The role supports the program by handling email responses, data entry, product reviews, and online surveys to help shape market trends.

DP World Container Terminal team in Frenkendorf, Switzerland ensures smooth container transport and terminal operations. The Customer Service Representative serves as the first point of contact for customers, processes and coordinates orders, and maintains seamless information flow with Operations, Planning, Customs and other internal teams.

Brenntag TA Team in Basel, Switzerland is hiring a Customer Service Agent (m/w/d) to manage end-to-end order processing, including order intake, confirmations, delivery, transport orders, and appointment coordination. You will independently plan and handle customer orders, track orders and invoicing, issue credits, and collaborate closely with sales and logistics.

Fresenius Medical Care (Schweiz) AG is a global leader in dialysis therapies and products, shaping a livable future for patients worldwide. As a Customer Service Representative in Oberdorf, Switzerland, you will ensure timely order processing, handle customer inquiries and complaints, process credits and invoices, and perform administrative tasks including SAP data maintenance.

Customer Service team at JYSK ensures top‑tier support for German‑speaking customers in Switzerland. The role handles inquiries, identifies needs, and turns interactions into sales opportunities while collaborating with the Hungarian team leader.

Covetrus is a global animal-health technology and services leader empowering veterinary practice partners. As a Customer Service Collaborator in Lyssach, Bern (CH), you process incoming orders via online platforms, email, phone, webshop, and fax, handle customer inquiries on products, services, and delivery status, and manage complaints, returns, and credits.

E-Commerce Operations team at Salomon ensures seamless post‑purchase experiences for Salomon.com shoppers. The specialist manages order flow in SAP and Magento, handles payments, refunds, and fraud review using Adyen, and resolves escalated customer issues via phone, email, and chat.

Humanitas Customer Service team in Torino supports patients across ambulatory, inpatient and private practice services, ensuring smooth interactions with the national health system. The intern will handle customer inquiries, manage administrative tasks, and assist with retail‑related sales activities using Office tools, especially Excel.

Customer Service Engineering team at PerkinElmer provides maintenance and repair for controlled temperature units used in scientific labs. The engineer performs temperature mapping, calibration, diagnosis, repair, and documentation of activities in GxP regulated environments.

Customer Service Team at EssilorLuxottica. The team handles inbound calls, provides customer advice, technical support, order processing and quality checks for optical products.

Customer Service Team at Patrique Mercier Recruitment. Provides outstanding support to German‑speaking clients via phone, email and chat, handling product, order and return inquiries while documenting interactions in the CRM system.

Customer Service Switzerland team at JYSK focuses on delivering top‑tier support to German‑speaking customers in the Swiss market. The Team Leader drives a 3‑6 person team, sets performance goals, monitors service KPIs, and coaches staff while collaborating with Retail, Logistics and E‑Commerce partners.

As Customer Service Manager (Acquiring) for Switzerland, you lead and develop the Acquiring Customer Service team (1st & 2nd Level), ensuring consistently high service quality in a demanding, regulated, and customer‑critical environment. You are accountable for team performance, operational stability, and customer satisfaction—particularly in situations involving escalations, incidents, complaints, or highly frustrated customers.

Zur Verstärkung unseres Teams suchen wir an unserem Hauptsitz in Vilters/SG eine engagierte Persönlichkeit als Sachbearbeiter Customer Service 50% (m/w)

We are looking for a Junior Customer Services Specialist Intern to join our Customer Services Department for a six-month internship and support the transformation of our Commercial Support Operations. We want our Opportunity-to-Order processes to be clearer and more efficient, our CRM data to be accurate and ready to support reporting, automation and AI, our teams to have documentation they can actually rely on and to prepare for the next generation of our CRM and CPQ environment.

The Customer Service Coordinator plays a key role within the Customer Service team, managing customer claims and complaints related to deliveries across Europe, the Middle East, South America and Asia while supporting Customer Service colleagues during absences. As part of the Supply Chain organization, the role works closely with Quality, Logistics, Accounting and Billing to ensure efficient resolution of customer issues and continuity of service.

The Customer Service Representative acts as the internal and external customers advocate. You will support the day-to-day operations related to order management with the objective to ship all orders on time and in full.

Do you love traveling and believe in EF’s mission of “opening the world through education”? Do you have great communication and organizational skills?

Working at Freudenberg: We will wow your world! Responsibilities: Order Validation & Entry : Conduct order validations and entries.