Customer Service Jobs in Singapore

Customer Contact Services department at Singapore Airlines provides reservations support and member services. The Customer Service Officer handles voice, email and chat interactions, ensuring C‑SAT and QA targets are met while participating in Lighthouse activities.

TikTok's Customer Support team delivers industry‑leading assistance to users and creators worldwide. The Customer Service Solution Manager leads the design, implementation and optimization of support solutions, translating product features into scalable processes and AI‑driven self‑service tools.

Malvern Panalytical Service Team provides installation, maintenance and support for XRF, XRD and other analytical instruments across APAC. The Customer Services Engineer installs, commissions, troubleshoots and repairs equipment, delivers on‑site and remote support, conducts training and manages service administration.

Cushman & Wakefield seeks a Customer Service Officer in Singapore to professionally manage incoming and outgoing calls while providing accurate information. The role involves communicating clearly with customers, managing feedback, and maintaining high service delivery standards in a fast-paced environment.

Customer Service Officer responsible for greeting customers, handling calls, acting as first point of contact, obtaining customer details, checking warranty, logging calls in CRM, booking appointments, providing technical call screening, optimizing workshop capacities, setting expectations, providing advice, assisting in promotions, arranging airport service, scheduling professional car care, monitoring service levels, generating reports, handing over vehicles.

Customer Service Team – handles sales support and end‑to‑end customer service for assigned maritime accounts. The role fields inquiries on product availability, pricing and delivery, coordinates order‑to‑delivery processes with sales, global supply and logistics, and maintains continuous rapport with customers.

Warehouse Customer Service Representative responsible for acting as the primary contact for customers, managing order creation and account updates in SAP/WMS, handling backorders, returns, and inventory adjustments. Coordinates with warehouse teams to ensure accurate and timely processing of receiving, order processing, and shipping, while maintaining QA and safety standards.

Customer Service Assistant at Toll Group in Singapore. Responsible for updating WMS records, managing inventory, coordinating vehicle transport, preparing shipping documents, liaising with operations controllers, handling billing, supporting ISO audits, ensuring compliance with customs and regulatory requirements, conducting cycle counts, acting as first aider, and providing ad-hoc support.

LiftedanUpworkCompany is seeking Bilingual Customer Service Specialists to support its growing international customer base for an established eCommerce and Health & Wellness client. The role is fully remote and requires fluency in Chinese and English, strong communication skills, punctuality, and a professional approach to customer support.

Customer Service Department at The Learning Lab focuses on delivering best‑in‑class experiences to parents and students. The associate masters programme details, handles front‑desk queues, engages prospects, and supports cross‑selling while ensuring high‑quality service and timely issue resolution.

Customer Service team at Toll Logistics (Asia) Limited ensures smooth logistics operations by maintaining professional customer relationships and supporting account management. The role handles query resolution, transaction processing, and stakeholder liaison following established procedures.

Customer Service Team at Talent Trader Group supports pharma and logistics supply chain operations. The role handles customer inquiries, order processing, and issue resolution while coordinating with logistics and warehouse teams.

Customer Service team at Fuku ensures efficient field service delivery for ACMV systems. The role coordinates daily technician schedules, prepares quotations, and manages safety documentation while serving as the primary contact for Management Agent inquiries.

Royal Ocean Marine seeks a Customer Service professional to support sales and customer interactions in a fast-paced maritime environment. The role involves handling inquiries about product availability, pricing, and delivery, coordinating with sales and supply teams, managing order-to-delivery processes, and ensuring timely invoicing and payment follow-up.

Customer Service Supervisor at Toll Logistics (Asia) Limited leads the inbound documentation and local order processes, ensuring accurate stock card and tally sheet preparation for audit and operational efficiency. The role manages inbound ASN creation in WMS, coordinates daily auto status updates (KCAP & KCW3), and provides guidance on SAP inbound GR and inventory transaction checks.

GoGoX’s Customer Service team delivers top‑tier support to drivers and clients across Asia. The role handles enquiries, complaints, and ad‑hoc tasks, ensuring high service standards and customer retention.

The Customer Service Associate at International Baccalaureate provides professional service to members of the IB Community, managing inquiries, identifying, and assessing customer needs. Day-to-day work includes providing an information service on the IB’s products, services, and systems, handling complaints received via telephone, communicating the IB’s policies and procedures, and dealing with critical situations such as examination emergencies.

Customer Service team at HOYA Vision Care delivers exceptional support to optical customers, handling inquiries, resolving issues, and processing orders. The role manages inbound calls, builds customer trust, and coordinates with warehouse and delivery teams to ensure timely fulfillment.

Customer Service Advisor at Sime Motors, part of Sime Group. Responsible for daily intake of vehicles for servicing, maintaining service image, supporting front counter staff, handling administration tasks such as warranty claims, WIP reports, cash debtors, and VOC targets.