Customer Service Jobs in United Kingdom

Dealer Services team at VELUX provides trusted advice to dealers across Great Britain and Ireland, turning complex queries into clear solutions that drive commercial success. The Customer Service Advisor manages multi‑channel enquiries, builds strong internal relationships, and identifies value‑adding opportunities while balancing speed and quality.

Santander's Homes Direct (Servicing) team in Glasgow is seeking Customer Service Advisors to support mortgage and loan customers as part of the Retail & Commercial Banking division. You will handle customer and third-party queries and transactions over the phone, encourage digital service adoption, resolve issues at first contact, and help keep customers and the bank safe by identifying vulnerability and fraud.

Supporting TSB's Mortgage & Savings Servicing teams, you'll play an important role in supporting customers throughout their financial journey. Whether helping a customer with their mortgage account or supporting a savings enquiry, you'll help deliver simple, trusted and personalised service that makes a real difference to their experience.

HSBC is hiring a Customer Service Advisor for its UK Business contact centre in Swansea, United Kingdom. The role involves delivering exceptional customer service by listening to concerns, communicating solutions, and resolving queries in line with policy while working a 35-hour week.

Retail Customer Service Manager at Entain’s Ladbrokes & Coral betting shops, delivering top customer service and driving daily standards. Manages customer interactions, cash handling, and shop operations while encouraging repeat business.

Retail Customer Service team at Entain delivers top‑level support in Ladbrokes & Coral betting shops, ensuring safe gambling and excellent customer experiences. The role handles cash transactions, takes bets, demonstrates betting terminals, resolves complaints, and maintains shop standards while meeting sales targets.

Malvern Panalytical seeks a Customer Service Engineer to join the UK Customer Support team, installing and maintaining complex scientific instrumentation across the country. The role involves diagnosing issues, delivering operational training, and providing remote support while traveling extensively to customer sites.

Retail Customer Service team at Entain delivers top‑tier support in Ladbrokes & Coral betting shops, ensuring safe gambling and excellent customer experiences. The manager oversees cash handling, bet taking, product demos, and complaint resolution while maintaining shop standards and meeting sales targets.

Milliken & Company is a global manufacturing leader in materials science, delivering sustainable innovations across textile, flooring, chemical, and healthcare businesses. The Customer Service Coordinator (UK, Europe, DACH) serves as the primary point of contact for customer care, overseeing orders from enquiry through delivery, managing complaints, and supporting Sales Managers in the UK, Europe & DACH region.

You will join the Operations department as a Customer Service Agent, supporting customers over the telephone in the multi-channel contact centre. Day to day, you will efficiently manage incoming calls to resolve customer inquiries and provide accurate information about Jaja's products and services, identify solutions and explain alternative channels to enable customers to self-serve, and quickly address customer problems, complaints, and queries at the first point of contact.

Retail Customer Service Manager at Entain delivers top customer service in dynamic Ladbrokes & Coral betting shops. The role involves handling cash transactions, taking bets, demonstrating products, and resolving complaints with empathy.

Advertising Department: Retail Shops at Entain focuses on delivering top-tier betting experiences in Ladbrokes & Coral locations. The Retail Customer Service Manager provides outstanding customer service, handles cash transactions, takes bets, resolves complaints, and maintains shop standards while meeting sales targets.

The Customer Service Executive role is a 12-month fixed-term maternity cover position based in Cranleigh, England, working on-site Monday to Friday from 7:30am to 4:30pm. You will manage the full customer journey from initial enquiry through to delivery planning, coordination, and post-delivery follow-up, acting as the key link between customers, sales, and operations.

Customer Service team at Enovis Surgical GB Limited supports customers and sales partners by handling pre‑sales and post‑sales inquiries via phone, email, chat and social media. The role processes return requests, updates return inventories, schedules field service repairs and resolves credit issues, ensuring smooth service operations.

Entain's Retail Customer Service role at Ladbrokes & Coral betting shops in Poole, England, delivers top customer service and drives daily standards within the Shop team. You will take sports bets, process cash transactions, demonstrate betting terminals, handle complaints with empathy, and open or close the shop while working toward defined targets.

The Customer Service Officer at The Forge shopping centre in Glasgow, Scotland, delivers a welcoming, professional, and high-quality service to visitors, retailers, and stakeholders. Day-to-day, the role handles customer enquiries, provides centre information, supports events and promotions, manages complaints, and maintains accurate administrative records.

HSBC is hiring a Customer Service Consultant for its Branch and Retail Banking team in Wembley, United Kingdom. In this full-time role, you will serve as the first point of contact for customers, delivering an exceptional experience while educating them on digital banking services and fraud awareness.

Capita is seeking Customer Service Advisors for a key Financial Services contract based at Glasgow Skypark. You will assist customers with queries and general administration of their life and pensions accounts, primarily handling inbound telephone calls, with a focus on resolving issues first time and delivering excellent customer experience.

Aspinal of London is seeking a Head of Customer Services to lead the next stage of development of its Customer Services function within a premium/luxury retail environment. Based in Fernhurst, GB, this full-time role requires five days per week on-site and reports to the Director of Operations.

Recruiting Partnering Project (RPP) at Capita transforms British Army recruitment, making the process transparent and supportive. As a Customer Service Advisor you will answer inbound calls and webchat enquiries, maintain accurate records, provide clear recruitment information and escalate issues while supporting a collaborative onsite team.