Customer Service Jobs in Scotland, United Kingdom

PrimeFlight UK Ground Handling team ensures flights run on schedule and passengers, baggage and cargo are safely processed at Inverness Airport. As a Customer Service Agent you will process check‑in, manage boarding and arrivals, handle passenger queries and update flight information displays, working varied shifts including early starts, late finishes and weekends.

Senior Personal Banker at National Westminster Bank Plc in Alness. The role builds strong customer relationships, promotes digital banking services, and delivers Financial Health checks to enhance banking experience.

Join us as a Senior Personal Banker in Alness. You’ll proactively support customers, helping them realise the full benefits of our service through our digital channels, as well as helping them with more complex financial needs such as home buying and protection.

Join us as a Customer Service Personal Banker in Inverness. You’ll be the first point of contact in branches, guiding customers to achieve financial goals, enhancing banking experience, completing general requests, promoting products, and collaborating across teams.

Enterprise Mobility is the global mobility arm of Enterprise, delivering vehicle rental services across 95 countries. As a Customer Service Representative you will greet customers, guide them through the rental process, handle agreements, conduct vehicle inspections, and resolve inquiries, ensuring a smooth experience.

We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.

AMBAC International is seeking a Customer Service & Office Coordinator to support its Elgin, SC manufacturing facility. The role ensures smooth day-to-day operations by handling customer inquiries, processing orders in the ERP system, and providing cross‑functional administrative support to operations, sales, purchasing, accounting, and leadership.

Customer Service Rep at Spinx, a retail store in Elgin, SC, delivers outstanding customer service and handles financial transactions efficiently. The role requires teamwork, accuracy, and a welcoming attitude to support daily operations.

Join NatWest Group as a Customer Service Personal Banker in Elgin. Deliver outstanding service, guide customers to achieve financial goals, handle payments, balance inquiries, and transfers.

Join us as a Customer Service Personal Banker in Portree. You’ll guide and support customers, deliver banking services via Mobile Bank, drive vehicle monthly, complete banking requests, maintain vehicle safety, and receive training for Foundation Certificate in Responsible Banking and CPC. Competitive salary £26,010 pro rata, benefits include protection, healthcare, holiday, retirement fund.

Join NatWest Group as a Customer Service Personal Banker in Fort William. In this role you will be the first point of contact for branch customers, delivering outstanding service and helping them achieve their financial goals.

Join NatWest Group as a Customer Service Personal Banker in Fort William. In this part‑time role you’ll be the first point of contact for branch customers, delivering accurate banking services and enhancing their experience.

Customer Service Personal Banker at NatWest Group’s Oban branch. The role focuses on guiding customers to achieve their financial goals, enhancing the banking experience through proactive conversations and seamless service.

Customer Services team at M&G leads high‑performing contact‑centre operations, delivering consistent, high‑quality outcomes for clients. The Team Leader drives performance, coaches staff, and uses deep platform knowledge to solve complex issues while fostering continuous improvement.

Customer Service Team at Stirling Council provides front‑line advice and support for council services. The Adviser greets visitors, handles enquiries and covers additional service areas during absences, working 21 hours per week from 08:30‑16:00, Monday‑Wednesday.

Stirling Council Customer Services team delivers front‑line support for all council services, ensuring residents receive friendly, accurate assistance. The Adviser handles enquiries via phone, email and chat, provides clear solutions, maintains records and works with internal teams to resolve complex issues.

Customer Service Executive (CSE) on the Voice Team at M&G, the frontline of customer support, explains complex investment options clearly and guides customers through digital account journeys. The role tackles queries, spots repeat problems, and ensures first‑time resolution, all while maintaining risk compliance and a supportive tone.

Voice Team at M&G Corporate Services Limited builds a friendly, knowledgeable frontline that simplifies customer journeys. The CSE explains digital account options, resolves complex queries, and prevents repeat issues, ensuring every call feels human and helpful.

Customer Service Executive at Prudential Distribution Ltd supports families, executors and advisers through bereavement claims, ensuring accurate, compassionate, and clear service from notification to settlement. The role handles phone and email inquiries, explains pension and death benefit options, manages expectations, and identifies vulnerable customers.

Customer Service Executive at M&G supports a digitally-led operation, delivering high-quality service for bond and annuity customers. The role handles onboarding, ongoing inquiries, and exception handling post Digital Account launch.