Customer Service Jobs in Wales, United Kingdom

Dealer Services team at VELUX provides trusted advice to dealers across Great Britain and Ireland, turning complex queries into clear solutions that drive commercial success. The Customer Service Advisor manages multi‑channel enquiries, builds strong internal relationships, and identifies value‑adding opportunities while balancing speed and quality.

Supporting TSB's Mortgage & Savings Servicing teams, you'll play an important role in supporting customers throughout their financial journey. Whether helping a customer with their mortgage account or supporting a savings enquiry, you'll help deliver simple, trusted and personalised service that makes a real difference to their experience.

Recruiting Partnering Project (RPP) at Capita transforms British Army recruitment, making the process transparent and supportive. As a Customer Service Advisor you will answer inbound calls and webchat enquiries, maintain accurate records, provide clear recruitment information and escalate issues while supporting a collaborative onsite team.

Entain's Retail Customer Service role at Ladbrokes & Coral betting shops in Poole, England, delivers top customer service and drives daily standards within the Shop team. You will take sports bets, process cash transactions, demonstrate betting terminals, handle complaints with empathy, and open or close the shop while working toward defined targets.

HSBC is hiring a Customer Service Advisor for its UK Business contact centre in Swansea, United Kingdom. The role involves delivering exceptional customer service by listening to concerns, communicating solutions, and resolving queries in line with policy while working a 35-hour week.

Retail Customer Service team at Entain delivers top‑tier support in Ladbrokes & Coral betting shops, ensuring safe gambling and excellent customer experiences. The manager oversees cash handling, bet taking, product demos, and complaint resolution while maintaining shop standards and meeting sales targets.

Milliken & Company is a global manufacturing leader in materials science, delivering sustainable innovations across textile, flooring, chemical, and healthcare businesses. The Customer Service Coordinator (UK, Europe, DACH) serves as the primary point of contact for customer care, overseeing orders from enquiry through delivery, managing complaints, and supporting Sales Managers in the UK, Europe & DACH region.

You will join the Operations department as a Customer Service Agent, supporting customers over the telephone in the multi-channel contact centre. Day to day, you will efficiently manage incoming calls to resolve customer inquiries and provide accurate information about Jaja's products and services, identify solutions and explain alternative channels to enable customers to self-serve, and quickly address customer problems, complaints, and queries at the first point of contact.

Malvern Panalytical seeks a Customer Service Engineer to join the UK Customer Support team, installing and maintaining complex scientific instrumentation across the country. The role involves diagnosing issues, delivering operational training, and providing remote support while traveling extensively to customer sites.

Entain is a leading global sports betting and gaming company operating iconic brands including Ladbrokes and Coral. As a Retail Customer Service Manager in a Ladbrokes & Coral betting shop in Frodsham, England, you will deliver outstanding customer service, take bets, process transactions, and help maintain high shop standards while reporting to the Shop Manager.

As a Retail Customer Service Manager in the Retail Shops department, you report to the Shop Manager and join the Shop team at Ladbrokes & Coral betting shops. You deliver outstanding customer service, urge safer gambling, take bets on different sports and events, process customer transactions including cash handling, help demonstrate products and betting terminals, handle customer complaints or concerns with empathy and problem-solving skills, work towards defined targets, maintain high shop sta

Entain is a leading global sports betting and gaming company operating iconic brands including Ladbrokes and Coral. As a Retail Customer Service Manager in a Ladbrokes & Coral betting shop in Southport, England, you will deliver outstanding customer service, drive daily standards, and contribute to the Shop team under the Shop Manager.

Entain is a leading global sports betting and gaming company operating iconic brands including Ladbrokes and Coral. As a Retail Customer Service Manager in a Stoke-on-Trent betting shop, you will deliver outstanding customer service, take bets, process transactions, and help maintain high shop standards while reporting to the Shop Manager.

Entain's Ladbrokes & Coral betting shops are seeking a Retail Customer Service Manager to lead shop operations and deliver exceptional customer experiences in Stratford-upon-Avon. The role involves managing daily transactions, ensuring safer gambling standards, and maintaining high service levels within the team.

Davies is recruiting an experienced part-time Customer Service Advisor to join its growing Property team in Preston. The role involves handling customer service queries and administrative tasks during evening shifts, with full training and support provided despite a preference for relevant industry experience.

Customer Services Executive at Carlsberg Britvic in Mica Point, Tamworth, supporting the UK's largest multi-beverage supplier. You will manage inbound and outbound customer enquiries about equipment breakdowns, parts orders, and complaints, focusing on first-point-of-contact resolution and positive customer experience.

Ecolab is a global industry leader with over 100 years of success, committed to equality, diversity, and inclusivity. As a Customer Services Agent, you will partner with internal and external customers to drive business growth and deliver excellent customer satisfaction.

Retail Customer Service team at Entain's betting shops delivers top‑tier customer experiences, ensuring safe gambling and smooth betting transactions. The role handles cash, takes bets, assists customers with terminals, resolves complaints, and maintains shop standards, including opening and closing duties.

Customer Service Team at Greene Tweed ensures seamless order processing and client support for its harvest business. The role handles quote creation, SAP master data maintenance, and resolves credit and invoice issues while coordinating with internal functions.

Equiniti’s Pension Administration team in Liverpool seeks a Customer Service Administrator to handle telephony‑based member enquiries. The role offers full training, rotational 08:30‑17:30 Monday‑Friday shifts, and a focus on delivering exceptional service to over 1.5 million UK customers.