Customer Service Jobs in Wales, United Kingdom

NatWest Group Customer Service team provides personal banking support via phone. The Adviser handles customer queries, processes transactions, educates on banking options, and improves service processes.

Branch Operations at HSBC provides frontline banking services to the local community. The Customer Service Representative, Cashier greets customers, handles cash withdrawals and deposits, and promotes multi‑channel engagement while ensuring compliance and protecting the bank.

Branch and Retail Banking team at HSBC delivers exceptional in‑branch service and drives digital adoption for customers. The Customer Service Representative handles face‑to‑face transactions, educates clients on self‑service devices and digital platforms, and collaborates with the branch team to improve workflows.

Join NatWest Group as a Customer Service Personal Banker in Llandudno. You will be the first point of contact in our branches, guiding customers to achieve their financial goals, handling banking requests, and enhancing the customer experience.

HSBC Branch Services team delivers outstanding in‑branch customer experiences, guiding clients through transactions and digital banking tools. The Customer Service Representative handles face‑to‑face service, processes transactions accurately, and educates customers on self‑service devices while collaborating with the branch team to improve workflows.

Join NatWest Group as a Personal Banker in Wrexham, guiding customers to achieve financial goals and enhancing their banking experience through proactive service and support.

DAF team at NEC Software Solutions, the Discretionary Assistance Fund (DAF) team, verifies and resolves grant applications for individuals experiencing financial hardship. The role handles phone, online and email support, processes emergency payments and individual assistance grants, and administers the NEC system to input and process applications.

Customer Service - Personal Banker team at NatWest Group guides branch customers to achieve their financial goals. The role handles proactive conversations, processes payments, balance enquiries and transfers, and identifies simple product opportunities while collaborating with other teams.

Skipton Building Society is a mutual building society focused on helping members achieve financial wellbeing. As a Customer Service Consultant you will welcome customers in the Chester and West Kirby branches, understand their needs and provide tailored savings and product advice while maintaining accurate records and supporting vulnerable clients.

Callaway Golf Sales Company’s Customer Service team drives customer satisfaction by handling 100+ daily calls, processing SAP transactions, and managing warranty and return authorizations. The role supports sales overflow, cross‑sell opportunities, and collaborates with Repair and Adjustments Coordinators to resolve shipping and billing issues.

Barclays Capital Securities’ Customer Service Advisor role is part of the Customer Care team, delivering frontline support to Retail Banking customers across Birkenhead and Chester. The advisor resolves queries via multiple digital and face‑to‑face channels, personalises interactions, and collaborates with sales, operations and risk teams to ensure accurate, timely transactions.

Customer Service Advisor at Copart's Chester Operation Centre (CH5 2QZ). Handles high-volume inbound/outbound calls, maintains SLA, assists members and traders with sales/return queries, performs admin duties for documentation and compliance.

We're currently looking for a Customer Service Advisor to join our team at our Chester Operation Centre, CH5 2QZ. Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and timeframes.

Senior Personal Banker role at NatWest Group in Birkenhead and Chester. You will proactively support customers, guiding them through digital channels and complex financial needs such as home buying, mortgages, private and business banking, and protection.

Customer Service Personal Banker at National Westminster Bank Plc in Chester, the frontline team that delivers seamless banking experiences to branch customers. The role involves proactive conversations, processing payments, balance enquiries and transfers, and identifying opportunities to offer simple financial products while collaborating with other teams.

Customer Service team at USA Survey Job enables companies to gather consumer insights by conducting online polls and product testing. The representative handles email inquiries, data entry, reviews, and poll participation, ensuring accurate data collection and timely responses.

Customer Service Team at USA Survey Job supports the Panelist Program by gathering consumer insights on products and trends. The role handles online data entry, email feedback, surveys and product reviews, ensuring accurate information and timely responses.

Customer Service Representative at Iberdrola (SP Power Systems) supporting vulnerable customers, managing storm‑related outages, and providing back‑office admin. Works hybrid after probation, uses Microsoft Office, collaborates with partners, and delivers exceptional service.

NatWest Group’s Customer Service team in Liverpool focuses on guiding branch customers to achieve their financial goals. The Personal Banker role involves proactive conversations, handling banking requests, and collaborating with teams to offer seamless service.

Join NatWest as a Customer Service Personal Banker in Liverpool. You’ll be the first point of contact, guiding customers to achieve financial goals, handling payments, balance enquiries, and transfers.