Customer Service Jobs in Wales, United Kingdom

Customer Service Representative at Fidelity International in Kingswood, Surrey. Provide expert client support via phone, email, letters.

Customer Service team at Skipton Building Society. Provides face‑to‑face and phone support to branch customers, advising on savings products and helping them meet financial goals.

Recruiting Partnering Project (RPP) at Capita transforms British Army recruitment, making the process transparent and supportive. As a Customer Service Advisor you will answer inbound calls and webchat enquiries, maintain accurate records, provide clear recruitment information and escalate issues while supporting a collaborative onsite team.

HSBC is hiring a Customer Service Advisor for its UK Business contact centre in Swansea, United Kingdom. The role involves delivering exceptional customer service by listening to concerns, communicating solutions, and resolving queries in line with policy while working a 35-hour week.

Customer Service Advisors at Activate Group serve as the first point of contact for customers, taking accident reports, handling queries, liaising with other companies and agencies, and resolving issues across the Contact Centre. Day-to-day work involves receiving a high volume of inbound calls, accurately recording information using Activate Group's bespoke software and databases, working within customer SLAs and personal KPIs, and collaborating with internal teams.

Skipton Building Society seeks a Customer Service Consultant to support customers at its Guiseley and Leeds branches. The role involves engaging with clients face-to-face, virtually, or by phone to understand their needs and provide tailored financial solutions.

LRG, an award-winning national property company, is seeking a Customer Service Advisor in Manchester to support its growth and customer experience goals. The role involves contacting clients, processing applications, and cross-selling services while acting as the primary point of contact for inquiries.

Customer Service Team at Skipton Building Society focuses on delivering exceptional, community‑focused banking experiences. The role involves welcoming customers in‑branch and via phone, understanding their needs, providing tailored product advice, and maintaining accurate records while supporting vulnerable clients.

Computershare seeks a Customer Service Representative in Bristol to handle client queries and ensure high service quality within its contact centre. The role involves using IT systems to support shareholders and clients via telephone, reporting to a Team Leader.

Malvern Panalytical seeks a Customer Service Engineer to join the UK Customer Support team, installing and maintaining complex scientific instrumentation across the country. The role involves diagnosing issues, delivering operational training, and providing remote support while traveling extensively to customer sites.

Retail Store Team at SPAR Silverton provides convenient grocery and community services to local residents. The Customer Service Assistant greets shoppers, handles transactions, maintains store standards, and supports stock management and compliance.

Customer Service team at Holcim's Concrete Division supports sustainable building by delivering first‑class service to UK construction customers. The role handles inbound enquiries, processes orders, provides pricing and product information, and collaborates with internal teams to ensure smooth delivery.

Customer Service team at Skipton Building Society delivers exceptional face‑to‑face and virtual banking experiences. The role involves greeting customers, understanding their needs, providing tailored product advice and maintaining accurate records while supporting vulnerable clients.

International Customer Service Department at Cencora provides critical support for global shipments, ensuring regulatory compliance and exceptional client experience. The Representative I handles inbound calls and emails, creates and routes international shipment orders, and assists customers with documentation and regulatory requirements while collaborating with all internal departments.

Retail Customer Service team at Entain delivers top‑tier support in Ladbrokes & Coral betting shops, ensuring safe gambling and excellent customer experiences. The manager oversees cash handling, bet taking, product demos, and complaint resolution while maintaining shop standards and meeting sales targets.

The Pallet Network (TPN), part of the Culina Group, is a UK leader in pallet network logistics operating a 605,081 sq. ft. single hub and over 140 depots. As a Customer Service Coordinator, you will support the Customer Services and Network Services department by serving as the first point of contact for Partner Account and Network Services enquiries, solving problems, meeting SLAs, collating KPI data, and coordinating communications and track-and-trace systems.

Specsavers Customer Service Apprentice works on the store floor delivering friendly, high‑quality service to customers. The role involves welcoming shoppers, booking hearcare tests and conducting audiology pre‑screening as part of the team’s daily operations.

Customer Experience team at Babble, a UK cloud solutions provider, seeks a Customer Service Executive to manage reactive customer journeys across dedicated accounts. The role drives CSAT above 4, first‑touch resolution, and SLA compliance while leveraging CRM tools to capture real‑time feedback and enhance retention.

Customer Experience department at Stericycle focuses on protecting health and well-being through safe material management. The Customer Service Trainer develops and delivers induction programs, creates training curricula, and conducts role‑playing sessions to boost interpersonal skills for new and existing staff.

Airport Assistance Team at ABM UK provides essential support to passengers with special needs throughout their journey at Liverpool Airport. The role involves escorting passengers through security and immigration, managing wheelchair equipment, and ensuring clear communication during delays.