Customer Service Jobs in Northern Ireland, United Kingdom

Santander's Homes Direct (Servicing) team in Glasgow is seeking Customer Service Advisors to support mortgage and loan customers as part of the Retail & Commercial Banking division. You will handle customer and third-party queries and transactions over the phone, encourage digital service adoption, resolve issues at first contact, and help keep customers and the bank safe by identifying vulnerability and fraud.

The Customer Service Officer at The Forge shopping centre in Glasgow, Scotland, delivers a welcoming, professional, and high-quality service to visitors, retailers, and stakeholders. Day-to-day, the role handles customer enquiries, provides centre information, supports events and promotions, manages complaints, and maintains accurate administrative records.

Capita is seeking Customer Service Advisors for a key Financial Services contract based at Glasgow Skypark. You will assist customers with queries and general administration of their life and pensions accounts, primarily handling inbound telephone calls, with a focus on resolving issues first time and delivering excellent customer experience.

Customer Service Representative responsible for building strong relationships with clients, proactively managing expectations, and resolving issues across phone, chat, email, and social media. Works in a fast‑paced environment with a 37.5‑hour week, handling inquiries, documenting interactions, and following company procedures to ensure high‑quality service.

Customer Service Supervisor leads a team of agents to deliver exceptional service, setting targets, coaching staff, and ensuring performance metrics are met. The role involves hiring, onboarding, and continuous development of team members, providing feedback and appraisals, and reporting KPIs.

Entain is a leading global sports betting and gaming company operating iconic brands including Ladbrokes and Coral. As a Retail Customer Service Manager in a Ladbrokes & Coral betting shop in Kilkenny, Leinster, Ireland, you will deliver outstanding customer service, drive daily standards, and support the Shop team under the Shop Manager.

As a Retail Customer Service Manager within the Retail Shops department at Entain, you will report to the Shop Manager and serve as part of the Shop team at Ladbrokes & Coral betting shops. Day to day, you will deliver outstanding customer service, urge safer gambling, take bets on different sports and events, process customer transactions including cash handling, help demonstrate products and betting terminals, handle customer complaints or concerns with empathy and problem-solving skills, work

Entain is a leading global sports betting and gaming company operating iconic brands including Ladbrokes and Coral. As a Retail Customer Service Manager in a Ladbrokes & Coral betting shop in Craigavon, Northern Ireland, you will deliver top customer service, drive daily standards, and contribute to a team that wins together.

Airport Customer Service Team at ABM UK ensures passengers with special assistance receive seamless support throughout their journey. The role involves escorting passengers through security, immigration and boarding, managing equipment, and recording assistance via digital tools.

Home Claims Team at Aviva provides essential support for customers navigating home insurance claims, delivering reassurance and expert guidance throughout the process. The Customer Service Advisor acts as the first point of contact, managing expectations, guiding customers step‑by‑step, and meeting performance targets while efficiently using multiple claim systems.

Green Flag Rescue team at Aviva focuses on delivering breakdown cover services and exceptional customer experiences. The Customer Service Advisor handles inbound calls about policies, renewals and cover queries, recommends appropriate solutions and manages policy administration across multiple systems.

Customer Service Expert at Aviva in Glasgow, supporting customers through secure messaging, phone calls, and Live Chat to help retain and welcome customers. You will be the friendly voice and helpful guide, solving problems and connecting with customers as part of a supportive, people-first team.

GCC Ireland Digital Solutions team at PGIM focuses on modernizing customer support through digital channels. The Customer Service Specialist resolves inquiries via voice, chat, email and text, educates users on self‑service tools, and uses data insights to improve the journey.

Entain’s Ladbrokes & Coral betting shops in Belfast seek a Retail Customer Service Manager to deliver outstanding service and drive safety standards. The role involves taking bets, processing transactions, handling complaints, and maintaining shop operations within a dynamic team environment.

Retail Customer Service role at Entain, a global sports betting and gaming leader. The team delivers top‑tier customer service in Ladbrokes & Coral betting shops, handling bets, cash transactions, and ensuring safe gambling practices.

Entain is a leading global sports betting and gaming company operating iconic brands including Ladbrokes and Coral. As a Retail Customer Service Manager in Londonderry, Northern Ireland, you will deliver outstanding customer service, drive daily standards, and support the shop team in a Ladbrokes & Coral betting shop.

Entain's Ladbrokes & Coral betting shops in Belfast seek a Retail Customer Service Manager to deliver outstanding customer service and drive daily standards. The role involves taking bets, processing transactions, handling complaints, and maintaining shop safety and appearance.

Entain is seeking a Retail Customer Service Manager for its Ladbrokes & Coral betting shops in Omagh, Northern Ireland. Reporting to the Shop Manager, you will deliver outstanding customer service, drive daily standards, and build customer relationships to encourage repeat custom.

Entain is a leading global sports betting and gaming company operating iconic brands including Ladbrokes and Coral. As a Retail Customer Service Manager in Belfast, Northern Ireland, you will deliver outstanding customer service, drive daily standards, and support the Shop team in a Ladbrokes & Coral betting shop.

Entain is seeking a Retail Customer Service Manager for its Ladbrokes & Coral betting shops in Mahon, Ireland. You will deliver outstanding customer service, drive daily shop standards, and build rapport to encourage repeat custom while reporting to the Shop Manager.