Customer Service Jobs in Northern Ireland, United Kingdom

Proactive customer service administrator in Lisburn, responsible for order‑to‑delivery, CRM, Sage, Salesforce, upselling, cross‑selling, process improvement, and team collaboration.

Join NatWest Group as a Senior Personal Banker in Armagh, delivering exceptional customer service across branch and digital channels. You will support customers with everyday banking, conduct Financial Health checks, and identify opportunities for mortgages, private banking, business banking, and protection products.

Concentrix’s Customer Service Rep – Automotive (Remote) delivers inbound and outbound support for automotive clients, resolving routine issues and upselling products. The role operates from home, handling calls, troubleshooting, and documenting interactions in databases.

Customer Service team at Fibrus ISP provides top‑class support for broadband customers across Northern Ireland. The role handles inbound calls, technical and billing queries, and retention outreach, ensuring issues are resolved and customers stay satisfied.

Join us as a Customer Service & Operations Analyst. Deliver successful customer and business outcomes, improve service processes, promote digital account‑opening journey, ensure smooth onboarding, analyze performance data, coordinate improvements, maintain accuracy, respond to queries, support contact centre operations.

Brenntag TA Team ensures seamless customer service continuity during maternity cover. The Customer Service Advisor handles first‑point‑of‑contact enquiries, processes orders and re‑orders, manages reporting and identifies process improvements.

Customer Service Advisor I at Concentrix CVG Intelligent Contact Limited. The role focuses on delivering high‑quality support to customers, handling inquiries, troubleshooting issues, and ensuring satisfaction across multiple channels.

Customer Service Advisor at Santander’s Customer Experience team, delivering frontline support across the Glasgow and Belfast Contact Centres. The role involves handling high‑volume phone inquiries, processing transactions, updating records and driving continuous improvement in customer experience.

Santander is evolving into a technology-driven organization focused on customer-centric transformation. We seek a Customer Service Advisor to serve as the first point of contact for customers across our Bradford, Glasgow, and Belfast contact centres.

Customer Service Representative needed at Copart's Belfast Operation Centre. First point of contact in high-volume contact centre.

Apex Focus Group partners with research organizations, academic institutions, and brands seeking genuine consumer feedback. We connect individuals with flexible remote work from home research opportunities that help shape products, services, and user experiences.

In this Customer Service role, you support all selling functions across different industries. You are responsible for processing customer orders from start to finish – including order entry, invoicing, and subsequent follow-up – ensuring a smooth and reliable service experience.

Customer Service Advisor role in Belfast, part of Santander’s Everyday Banking team. Focus on delivering excellent customer service via phone and in‑person interactions, handling transactions, updating records, and protecting customers from fraud.

Copart is seeking a Customer Service Representative to join our Saintfield Operation Centre in Belfast. The role serves as the first point of contact for customers in a high‑volume, performance‑driven contact centre.

Customer Service Executive / Customer Introducer role at Just Retirement Group in Belfast. 3-6 month FTC, full-time 35 hrs/week, hybrid office-based.

Join NatWest Group as a Senior Personal Banker in Omagh, where you’ll support customers through digital and in‑branch channels, helping them achieve financial goals. You’ll conduct Financial Health checks, advise on products, and manage complex needs such as mortgages and protection.

We’re looking for friendly, motivated, and customer-focused individuals to join our busy contact centre team as an Inbound Customer Service Advisor. You’ll be the first point of contact for our customers, handling incoming calls, answering queries, and providing an excellent customer experience every time.

Quality Assurance team at Abbott Nutrition Cootehill ensures product safety and compliance for infant formula production. The Customer Service Administrator reviews SOPs, coordinates complaint testing, records data in Trackwise, and supports label copy and registration tasks.

Join Capita Ireland as a Customer Service Advisor in a hybrid role at Little Island and Cork. Deliver proactive, positive service to clients’ customers, handling up to 60 calls daily, meeting SLA targets, and maintaining accurate records across multiple systems.

Join Capita Ireland as a Customer Service Advisor in a hybrid role at Little Island and Cork. Deliver proactive, positive support to clients’ customers via phone, handling up to 60 calls daily.