Customer Service Jobs in Lower Saxony, Germany

Customer Service team at Nexi supports merchants and partners with end‑to‑end service. The Associate Customer Service SME handles inbound and outbound inquiries, processes requests in CRM and ticket systems, and ensures accurate data updates.

Deloitte Consulting's SAP Sales and Service team helps international clients design and implement end‑to‑end SAP Sales, Service, EH&S and GTS solutions. As a Senior Consultant you will lead complex SAP transformation projects from planning through delivery, act as a SAP Customer Expert and often take sub‑project lead responsibilities.

Deloitte Consulting SAP team drives complex SAP transformations for international clients, delivering end‑to‑end solutions in Sales, Service, EH&S and GTS. As a Senior Manager you lead project delivery, design process optimizations, and manage cross‑functional teams throughout the project lifecycle. Role is remote within the EU, collaborating with offices in Düsseldorf, Berlin, Hamburg, Hannover, Köln, München, Stuttgart and Walldorf.

Customer Service Team at a leading Consumer Services Company. Provides German‑speaking customers with phone, email and chat support, handling product info, account queries and issue resolution.

Customer Service Team at Cochlear, the world leader in implantable hearing solutions, ensures exceptional support for patients, clinicians and partners. The role handles inbound orders, inquiries and case management via phone, email and Salesforce CRM, collaborates with logistics and sales, and drives initiatives to boost satisfaction.

Customer Service Manager at ABOUT YOU, a fast‑growing e‑commerce fashion tech company. The role drives the customer service tool landscape, optimizes CRM systems with automation and AI, and analyzes performance data to improve CX and AX. It requires hands‑on technical troubleshooting, stakeholder coordination, and strategic data insights.

Customer Service team at About You handles complex escalated inquiries and claims via email, ensuring seamless resolution across Finance, Tech, and Legal. The specialist investigates cases, documents workflows in English, and supports quality initiatives while driving process improvements.

Customer Service Manager at About You, leading the Customer Service Tool landscape and CRM optimization. Drives automation and AI enhancements to boost CX and AX, monitors performance, and provides data‑driven insights for strategy.

Operations – Customer Service team at FINN focuses on delivering high‑quality end‑billing support for vehicle returns. As a Customer Service Werkstudent you will handle written inquiries, resolve complaints, and prioritize tickets using Zendesk while collaborating with specialist teams.

The Customer Service team in Langelsheim, Lower Saxony, Germany, handles the operational support of warehouse customers. As the central interface between customers, warehouse operations, and internal/external transport partners, you ensure smooth information flow and efficient processing of logistical processes.

Customer Service Team at a leading tech company. Provides German‑speaking clients with phone, email and chat support for product inquiries, troubleshooting and order management.

Customer Service Team at JYSK supports online shoppers by handling inquiries across phone, chat, email and social media. The role ensures timely, professional resolutions for orders, deliveries and product questions while maintaining a consistently positive customer experience.

Customer Success – Support team drives exceptional client experiences and builds strong relationships. The Customer Service Manager leads a remote, Germany‑based team, overseeing daily support operations, coaching agents, and developing processes to boost efficiency and satisfaction.

Customer Service team at About You supports online shoppers by handling written inquiries and support tickets. The student will process emails, resolve complex cases, and create documentation in German and English while collaborating with cross‑functional teams to improve workflows.

Customer Service Team at Avery Dennison's Schwelm location supports B2B clients for label and packaging solutions, ensuring seamless order processing, pricing, and delivery coordination. The role acts as the primary liaison, collaborating with sales, logistics, and production to deliver top‑tier service and drive market growth in the Benelux region.

AOG Management team at Airbus Satair provides 24/7 aircraft recovery solutions for global customers. The specialist coordinates spare parts orders, ensures on‑time delivery across EMEA and APAC, and creates creative solutions for complex AOG situations.

Customer Service team at Rhenus A&O India Private Limited supports national and international clients in freight logistics. Handles order intake, processing, proactive shipment tracking, and issue resolution while coordinating with partners, drivers, and internal departments.

Customer Service at 1KOMMA5° Hamburg, the team responsible for assisting customers with product inquiries and technical support for heating and heat pump systems. The role involves handling inbound calls and emails, troubleshooting issues, and ensuring customer satisfaction.

JYSK is hiring a Customer Service Agent to support its new Hamburg-Süd location in Germany. You will be the first point of contact for customers across phone, chat, email, and social media, handling order, delivery, complaint, and product inquiries with a solution-oriented, empathetic approach.

Customer Service Team at Canon Greece helps German-speaking users get the most out of their cameras and printers. The role provides phone, email and live‑chat support, troubleshooting setup and usage issues while learning both classic service and technical support.