Customer Service Jobs in Lower Saxony, Germany

Customer Service & Logistics team at Mondelez International drives DACH digital transformation, EDI automation, and continuous improvement. The Manager leads digitalization projects, partners with leadership to translate strategy into initiatives, governs project delivery, and oversees KPI reporting.

Customer Support Team – provides premium Swiss telecom customers with fast, reliable assistance across phone, email and chat. The role handles technical inquiries about high‑speed fiber, billing and service plans, while also driving retention and upselling additional products.

Customer Service Specialist at 2160 Weserport GmbH in Bremen, the backbone of our logistics operations. Handles end‑to‑end customer order administration, from intake to billing, while optimizing transfer tasks for efficiency and profitability.

Customer Service Team at Cochlear Deutschland ensures seamless service and delivery processes for hearing solutions. The Coordinator handles inbound and outbound customer support, collaborates with sales, marketing, and clinical/technical teams, and drives process improvements.

Customer Service Manager (m/w/d) – KONE, a global elevator and escalator leader, seeks an experienced leader to head its Service Innendienst in Hannover. The role involves managing a team of multiple supervisors and over 50 frontline agents, driving continuous improvement of end‑to‑end service levels, and ensuring seamless communication across business units and locations.

Customer Service Manager Kundenservice (m/w/d) Kone Apply Now on Workday

Essity, a global leader in hygiene and health solutions, seeks a Customer Service Representative for its Hannover location. The role involves processing orders and customer inquiries across multiple channels—email, phone, fax, EDI, and Esker—while ensuring high customer satisfaction.

Customer Service Mitarbeiter (w/m/d) Logistik at Rhenus A&O India Private Limited. Join our expert team at the Rade-Mienenbüttel logistics hub, handling hazardous chemicals and mineral oils for leading global clients in the chemical and petrochemical industry.

Rotork Service Department ensures strong relationships with external customers by providing technical assistance, quotations and specifications for standard and customized flow control solutions. The Customer Service Specialist produces timely quotations, maintains accurate documentation, and swiftly responds to queries while collaborating with sales and service teams.

Rotork’s Customer Service team builds strong relationships with global customers, delivering technical assistance and accurate quotations for flow control solutions. The specialist produces timely quotes, manages documentation, and collaborates closely with Sales and Service teams to meet KPIs.

Customer Service Team at Duni GmbH ensures customers receive expert advice on Duni's table decoration and packaging solutions, fostering joyful dining experiences. The Specialist provides personalized product, pricing, and invoicing guidance, proactively contacts existing clients, handles complaints, returns and coordinates flawless deliveries with the transport team.

EMobG Services Germany GmbH’s Customer Service Partner Manager leads the performance of international BPO call‑center partners, driving quality, cost and efficiency improvements. The role owns KPI analysis, SLA enforcement and continuous process optimization while acting as the central liaison between internal stakeholders and external partners.

Ayvens seeks a Customer Service Administrator to support commercial and private leasing customers in Hamburg. The role involves end‑to‑end leasing processes, document verification, contract changes, and proactive customer support.

Enovis Corporation is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions. The Customer Service Manager (m/w/d) will lead the Customer Service Team in Hamburg and Bochum, overseeing order-to-cash cycle activities, master data maintenance, customer quotes, and reports.

Provide excellent customer service to internal and external customers by liaising with customers, processing and monitoring orders, invoices, credits and complaints to ensure accurate and efficient working procedures and high level of customer satisfaction.

FIS Banking Solutions UK Limited seeks a Customer Service Representative to support credit card customers in Hamburg. The role involves handling chargeback requests, documenting processes, and communicating with clients via phone and email.

Freudenberg seeks a Customer Service Specialist to manage sales orders, maintain ERP settings, and communicate delivery dates. The role involves coordinating demand and supply, handling logistics and quality complaints, and supporting internal projects and receivables.

Customer Service Team at Next Job Abroad provides financial product support and sales to German-speaking clients. The role handles onboarding, inquiries via email, SMS and phone, and collaborates with Payments and Collections to ensure smooth operations.

Customer Service team at Enovis Surgical Germany ensures seamless order-to-cash processes for orthopedic medical devices. The role handles customer inquiries, order entry, invoicing, returns, consignment stock, and coordinates with sales and logistics while maintaining ERP data integrity.

Customer Service Team at About You, a fast‑growing European e‑commerce leader, ensures seamless shopping experiences for customers. The specialist independently handles inquiries, complaints and escalations via email, supports call‑center operations and collaborates with cross‑functional teams to improve processes and workflow.