Customer Service Jobs in Saxony-Anhalt, Germany

Deloitte Consulting SAP team drives complex SAP transformations for international clients, delivering end‑to‑end solutions in Sales, Service, EH&S and GTS. As a Senior Manager you lead project delivery, design process optimizations, and manage cross‑functional teams throughout the project lifecycle. Role is remote within the EU, collaborating with offices in Düsseldorf, Berlin, Hamburg, Hannover, Köln, München, Stuttgart and Walldorf.

Deloitte Consulting's SAP Sales and Service team helps international clients design and implement end‑to‑end SAP Sales, Service, EH&S and GTS solutions. As a Senior Consultant you will lead complex SAP transformation projects from planning through delivery, act as a SAP Customer Expert and often take sub‑project lead responsibilities.

Ideal Standard’s Customer Service Officer in Teplice manages export and domestic orders, coordinates shipping, and handles customer inquiries and complaints. The role collaborates closely with marketing, sales, logistics, and finance teams to ensure accurate order processing and inventory management.

Customer Service team at About You handles complex escalated inquiries and claims via email, ensuring seamless resolution across Finance, Tech, and Legal. The specialist investigates cases, documents workflows in English, and supports quality initiatives while driving process improvements.

Customer Service Agent at Shiftmove, part of the Customer Service team delivering AI‑enhanced fleet management solutions across Europe. Provides technical support for business customers using the platform, handling tickets, troubleshooting hardware and app issues, and feeding customer insights back to product teams.

Customer Service Agent for Getolo's pet insurance product petolo. Handles inbound/outbound calls, email, chat, first contact for customers, answers queries on dental and pet insurance plans, supports digital knowledge base, contributes to process optimization and automation.

Fiserv, a global Fintech and payments leader, seeks a Customer Service Specialist in Nuremberg, Germany to support merchants with phone and written customer support around card payment terminals, ATMs, and electronic payment transactions. Day-to-day work includes answering technical and commercial inquiries, explaining self-service solutions, analyzing errors, researching and tracking transactions, explaining billing, and documenting all processes carefully.

Customer Service Team at Vention supports a leading global art image archive, handling client inquiries and driving new business in the German market. The role combines fast, professional customer service with proactive sales outreach, managing HubSpot CRM data, creating offers, and supporting account managers.

The Customer Service team in Langelsheim, Lower Saxony, Germany, handles the operational support of warehouse customers. As the central interface between customers, warehouse operations, and internal/external transport partners, you ensure smooth information flow and efficient processing of logistical processes.

Customer Service Team at Contargo Network Logistics GmbH ensures high-quality support for national and international clients, handling transport orders, scheduling, and issue resolution. The role processes shipments, tracks deliveries, manages customer data, and addresses complaints to maintain service excellence.

Delivery Hero's foodpanda team delivers fast, easy ordering experiences worldwide. As a Customer Service Agent you will handle tickets and cases, resolve customer issues, manage SLA and average handling time, and meet quality targets using internal order processing tools.

Customer Service Manager at ABOUT YOU, a fast‑growing e‑commerce fashion tech company. The role drives the customer service tool landscape, optimizes CRM systems with automation and AI, and analyzes performance data to improve CX and AX. It requires hands‑on technical troubleshooting, stakeholder coordination, and strategic data insights.

Customer Service at iwoca, a fintech empowering small businesses, handles inbound calls, emails and webchats to guide entrepreneurs through loan applications and product queries. The role ensures high‑quality, timely support, collaborates across internal teams, and shares feedback to improve processes.

Customer Service & Sales Team at atmosfair gGmbH focuses on climate protection through client engagement and business development. Interns process private and corporate requests, create CO₂ reports, support trade fairs, and handle office tasks.

Customer Service Analytics team at Audible builds data-driven decision tools for the Customer Service Leadership. The manager designs, implements and optimizes BI solutions, creates actionable visualizations, ensures data governance and partners with data scientists and product managers.

Customer Service Advisor – Beschwerdemanagement helps resolve customer complaints and regulatory inquiries, ensuring exceptional service via phone and email while acting as a specialist in complaint processing.

Customer Service Team at ORAFOL Europe ensures seamless support for national and international clients, handling inquiries, offers, and order processing. The role coordinates with production planning, warehouse, and shipping to guarantee on‑time deliveries while collaborating closely with field sales and representing the company at trade fairs and open‑house events.

As a Customer Service Advisor – Backoffice at JPMorgan Chase Bank, you will manage customer data, process payments, and handle complex back‑office tasks. You’ll develop independent solutions for challenging inquiries, collaborate with internal specialists, and deliver a fair, consistent, and transparent customer experience.

Customer Service Team at Canon Greece helps German-speaking users get the most out of their cameras and printers. The role provides phone, email and live‑chat support, troubleshooting setup and usage issues while learning both classic service and technical support.

Support customers for dentolo dental insurance via calls, email, chat. Provide product expertise, build knowledge base, optimize processes, work hybrid in Berlin.