Customer Service Jobs in Baden-Wurttemberg, Germany

The Life Trust GmbH & Co. KG seeks a Customer Service Manager to lead and evolve its community support operations in Baden‑Baden. The role blends on‑site presence with flexible remote work, requiring a minimum of 20 hours per week.

Customer Services & Parts (MB Trucks) at Daimler Truck drives global after‑sales excellence for Mercedes‑Benz trucks, focusing on service quality, sustainability and customer trust. The Werkstudent supports cross‑functional projects in sales strategy, prepares decision‑making materials, assists with data analytics & forecasting, and helps organise events and reporting.

Our team members are at the heart of everything we do. At Cencora, we unite to create healthier futures for people and animals worldwide.

Customer Service Services (CSS) team at Breuninger drives the technology backbone for omnichannel support. The Product Owner configures and evolves low‑code tools like Zendesk and Babelforce, leads AI‑prompting initiatives, and evangelizes new features to internal users.

KLA Services team provides proactive field support and maintenance for semiconductor capital equipment. The Customer Service Engineer installs, upgrades, and troubleshoots systems, generates field reports, and collaborates with customers across Europe to drive product adoption.

Customer Service Services (CSS) at Breuninger builds the technical infrastructure for exceptional customer experiences, from telephony to AI tools. The Product Owner drives end‑to‑end configuration of low‑code platforms like Zendesk and Babelforce, evangelizes new features, manages stakeholder demands, and leads AI component selection and prompting.

Customer Service team at HÄVG Hausärztliche Vertragsgemeinschaft AG supports patients and healthcare providers with inquiries, appointment scheduling, and administrative assistance. The role handles inbound communications, resolves issues, and ensures accurate record-keeping in a fast‑paced clinical environment.

As a Customer Service Representative at DP World in Stuttgart, you ensure customers in the trimodal container terminal receive competent support and logistics processes run smoothly. In a dynamic, international environment, you maintain oversight amid shifting priorities and actively contribute to high service quality and customer satisfaction.

Customer Service Representative responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision. Compensation $18.00 - $22.00 per hour. Duties include responding to basic customer inquiries, providing quotes, handling order entry via telephone, fax, email, electronic methods, or walk-in counter sales, negotiating sale and purchase prices within parameters, adjusting non-contract pricing, building customer relationships, ensuring inventory levels, placing orders up to $5,000 per line and $10,000 per purchase order, sourcing products from branch, distribution center, or supplier inventory, determining cost-effective shipping, partnering with Account Representatives, expediting backorders, handling returns, and performing other assigned duties.

FARO is a leading provider of mobile 3D measurement technology. We support customers worldwide, including SpaceX, NASA, Tesla, Volvo, and major construction firms.

Responsible for preparing shipping documents, customs paperwork, and export controls, ensuring compliance with regulations. Manages Intrastat reporting, freight cost calculations, and invoice processing.

Customer Service BFC team at Culligan Deutschland focuses on delivering high‑quality water treatment solutions and supporting clients across Germany. The Teamlead oversees daily operations, manages a team of service representatives, ensures service level agreements are met, and drives continuous improvement in customer satisfaction.

Customer Service team at Culligan Deutschland handles client inquiries and complaint resolution, ensuring timely and satisfactory outcomes. The Specialist role manages incoming requests, processes refunds or replacements, and coordinates with internal departments to resolve issues.

Agilent Technologies seeks a Customer Service Engineer to support the European Repair Center in Waldbronn, Germany. The role focuses on repairing, developing, and implementing processes for analytical instruments across biomolecular, spectroscopy, UV‑VIS, LC, LC‑MS, GC, and GC‑MS platforms.

Wolters Kluwer seeks a Customer Service Process & Tools Specialist to drive digital transformation of support processes in Germany. The role involves analyzing process requirements, implementing and evolving customer‑centric support tools, and leading change initiatives to enhance satisfaction and retention.

Customer Service Team at Walter Deutschland GmbH handles inbound customer inquiries and orders, creates offers, and ensures proactive service throughout the order lifecycle. The role processes data in the ERP system, analyzes sales metrics to drive actions, manages complaints, and supports sales‑promotion initiatives while collaborating closely with field sales and internal teams.

Customer Service Team at Walter Deutschland GmbH handles inbound client inquiries and order processing, ensuring high satisfaction through proactive support and coordination with field sales. The role manages calls, emails, ERP data entry, sales data analysis, and complaint resolution while collaborating across departments.

Hunting & Nature – a consumer business delivering innovative optics for hunters, birdwatchers and outdoor enthusiasts – seeks a Customer Service Support Specialist to handle sales and after‑sales inquiries, craft offers and quotations, manage complaints and returns, and liaise with product development to improve offerings. The role involves responding to customer emails and calls domestically and internationally, processing platform queries, and supporting internal partners to optimise service processes.

Customer Service Representative at CVS Health’s Aetna Resources team, focused on simplifying health care for members, employers, and providers. The role handles benefits and claims inquiries, educates customers, resolves issues, and documents interactions while maintaining confidentiality.

PPG Industries, ein weltweit führendes Unternehmen im Bereich Schutz- und Dekorationslösungen, sucht einen Customer Service & Replenishment Planner für die Weingarten-Plant in Deutschland. Die Position umfasst die Betreuung eines definierten Kundenkreises, die korrekte Auftragserfassung und -abwicklung (manuell oder via EDI), die Sicherstellung zugesagter Liefertermine in Abstimmung mit Supply Chain und Versand, die Bestands- und Auftragsüberwachung inklusive wöchentlicher Order‑Status‑Prüfung, die Analyse von Kundenforecasts und Abstimmung mit Sales und Supply Chain bei Abweichungen, die Kommunikation ungeplanter MTS‑, MTO‑ und ATO‑Aufträge an die Supply Chain, die Erstellung von Batches und Etiketten für EasyMix‑Aufträge, die Bearbeitung von Reklamationen, Retouren und Konsignationslagern, die Pflege von Kundenstammdaten sowie die enge Zusammenarbeit mit Account Management und TSR und die Einhaltung aller PPG‑Richtlinien.