Customer Service Jobs in Rheinland-Pfalz, Germany

Customer Service, Field Distribution, and Warranty Manager leads global operations for BorgWarner’s industrial product lines. The role designs and implements strategies, policies, and best practices to deliver exceptional customer service, efficient field distribution, and robust warranty management.

Moog Rekofa GmbH’s Customer Service team in Antweiler, DE, focuses on delivering seamless support to international clients. The role handles inquiries, creates offers, manages orders in Baan, coordinates deliveries, and processes export orders while maintaining strong communication across global sites.

Customer Service Delivery Liaison at Amazon's Last-Mile Distribution Center in Kaiserslautern, RP, DEU. The role handles customer inquiries, resolves delivery issues, and coordinates with logistics partners to ensure timely shipments. Work is on-site with shift hours 11:00‑19:15, Monday‑Friday (Tuesday‑Saturday shift change).

Abbott Diabetes Care – Customer Service team. The team ensures quality customer service for diabetes products, managing external call agents, improving NPS, and designing processes.

Abbott Diabetes Care team focuses on helping people with diabetes manage their health through accurate data-driven products. The Customer Service Coordinator manages external call agents, improves Net Promoter Score, designs and implements service processes, and drives projects to enhance the customer journey.

Customer Solutions team at Maxcess International provides technical consulting and order management for international clients. The role handles product selection advice, quote calculations, order processing in Oracle and Salesforce, and coordinates production specifications worldwide while managing complaints.

Customer Services Support Specialist at Ladgov Corporation, responsible for managing ICE comments, surveys, and Commander’s Hotline responses. The role analyzes customer satisfaction data to produce monthly, quarterly, and annual reports, supports award programs, and coordinates service standards across the garrison.

Ladgov Corporation’s Customer Service Representative role focuses on managing the Interactive Customer Evaluation (ICE) program and the Commander’s Hotline, generating comprehensive ICE reports with PowerBI, and conducting training for ICE Site Service Provider Managers. The position also drives Service Culture Campaign initiatives, coordinates awards programs, and submits process improvement suggestions to enhance customer service standards.

Customer Services Support Specialist at Ladgov Corporation, responsible for managing ICE comments, surveys, and Commander’s Hotline responses, analyzing customer satisfaction data, and preparing monthly, quarterly, and annual reports. The role coordinates and standardizes customer-facing service areas across the garrison, supports award programs and recognition events, and delivers ICE training to promote best practices.

Ladgov Corporation’s Customer Services Support Specialist drives the Interactive Customer Evaluation (ICE) program, managing comments, surveys, and hotline responses to elevate service quality. The role analyzes satisfaction data, prepares reports, supports award programs, coordinates service standards across the garrison, and delivers ICE training to promote best practices.

Dexcom, a global leader in continuous glucose monitoring, seeks a Customer Service Representative in Mainz to handle inquiries via phone, email, and chat. The role requires fluent German, strong communication skills, and 1–2 years of customer‑service experience.

Dexcom Corporation is a global leader in continuous glucose monitoring (CGM) and is expanding beyond diabetes to empower people to take control of health. The Customer Service – Diabetes role in Mainz, Germany supports Dexcom customers by handling inbound and outbound calls and emails, ensuring medical service continuity.

Customer Service at Villeroy & Boch focuses on delivering exceptional support for its ceramics and lifestyle products. The role handles inbound inquiries via phone, email, and chat, manages customer data in Salesforce, and provides feedback to improve service processes.

Customer Service Agent at Villeroy & Boch handles phone, email, chat inquiries about products, orders, deliveries, complaints. Provides product advice, maintains customer data in Salesforce, offers process improvement feedback.

Pflege Debitoren-Stammdaten in SAP, Angebotsverwaltung in Dynamics 365 Sales, Auftrags- und Rechnungsbearbeitung in Microsoft Business Central, Mahnwesen, Datenaufbereitung für Konzernbuchhaltung, enge Zusammenarbeit mit Sales, Controlling und Buchhaltung.

Customer Service Associate at UPS Marken, responsible for monitoring inbound and outbound shipments, advising customers on shipment issues, booking shipments using Marken booking system, supporting other departments, maintaining relationships, analyzing operational problems, and participating in meetings.

Customer Service Associate at Marken, a UPS Healthcare Precision Logistics subsidiary, responsible for monitoring inbound/outbound shipments, advising customers on service issues, analyzing operational problems, booking shipments via Marken system, supporting internal departments, and participating in performance meetings. Requires strong communication, problem‑solving, and logistics knowledge, with focus on aviation networks and customer relationships.

The Customer Services Assistant Manager FFB role involves managing client data, ensuring accuracy, and driving process improvements within Fidelity International's German operations. The position focuses on maintaining client information, identifying inefficiencies, and supporting automation initiatives.

German Client Services department of Fidelity International’s Personal Investing and Advisory Client Services team delivers seamless, first‑class support to clients and advisers. The role answers client and adviser inquiries via phone and email, sends targeted communications, optimises processes, writes work instructions, contributes to projects and tests core applications.

Fidelity Stock Plan Services seeks a multilingual Customer Service Representative to support international participants across multiple languages. The role involves handling phone inquiries, educating clients on equity awards, and maintaining account information.