Customer Service Jobs in Thuringia, Germany

Customer Service team at Nexi supports merchants and partners with end‑to‑end service. The Associate Customer Service SME handles inbound and outbound inquiries, processes requests in CRM and ticket systems, and ensures accurate data updates.

Deloitte Consulting's SAP Sales and Service team helps international clients design and implement end‑to‑end SAP Sales, Service, EH&S and GTS solutions. As a Senior Consultant you will lead complex SAP transformation projects from planning through delivery, act as a SAP Customer Expert and often take sub‑project lead responsibilities.

Deloitte Consulting SAP team drives complex SAP transformations for international clients, delivering end‑to‑end solutions in Sales, Service, EH&S and GTS. As a Senior Manager you lead project delivery, design process optimizations, and manage cross‑functional teams throughout the project lifecycle. Role is remote within the EU, collaborating with offices in Düsseldorf, Berlin, Hamburg, Hannover, Köln, München, Stuttgart and Walldorf.

Customer Service Team at a leading Consumer Services Company. Provides German‑speaking customers with phone, email and chat support, handling product info, account queries and issue resolution.

Customer Service Team at Cochlear, the world leader in implantable hearing solutions, ensures exceptional support for patients, clinicians and partners. The role handles inbound orders, inquiries and case management via phone, email and Salesforce CRM, collaborates with logistics and sales, and drives initiatives to boost satisfaction.

Customer Service team at Terumo Europe ensures customers receive seamless support across the order-to-cash lifecycle. The specialist coordinates between customers, sales, logistics and supply chain to keep processes smooth, resolve issues proactively and gather feedback for continuous improvement.

Customer Service Executive at Muthoot FinCorp, responsible for ensuring operational efficiency and quality through process adherence while promoting positive customer relations. The role handles daily transactions, maintains records, and drives cross-selling and upselling of financial products to meet branch profitability targets.

Operations – Customer Service team at FINN focuses on delivering high‑quality end‑billing support for vehicle returns. As a Customer Service Werkstudent you will handle written inquiries, resolve complaints, and prioritize tickets using Zendesk while collaborating with specialist teams.

Fiserv, a global Fintech and payments leader, seeks a Customer Service Specialist in Nuremberg, Germany to support merchants with phone and written customer support around card payment terminals, ATMs, and electronic payment transactions. Day-to-day work includes answering technical and commercial inquiries, explaining self-service solutions, analyzing errors, researching and tracking transactions, explaining billing, and documenting all processes carefully.

Customer Service Agent role at Rhenus A&O India Private Limited in Dietzenbach, Germany.

Customer Service Team within DuPont Printing & Films builds exceptional customer experiences for global clients. The CSR manages the full Order-to-Cash cycle, collaborates with supply chain, logistics and sales, and drives continuous improvement using digital and AI-enabled tools.

The Customer Service team in Langelsheim, Lower Saxony, Germany, handles the operational support of warehouse customers. As the central interface between customers, warehouse operations, and internal/external transport partners, you ensure smooth information flow and efficient processing of logistical processes.

Customer Service team at Muthoot FinCorp focuses on delivering high‑quality financial services and enhancing customer satisfaction. The Senior Customer Service Executive ensures process adherence, drives cross‑selling and upselling, and manages daily transactions and records.

Customer Service Team at a leading tech company. Provides German‑speaking clients with phone, email and chat support for product inquiries, troubleshooting and order management.

Customer Service Team at Contargo Network Logistics GmbH ensures high-quality support for national and international clients, handling transport orders, scheduling, and issue resolution. The role processes shipments, tracks deliveries, manages customer data, and addresses complaints to maintain service excellence.

Customer Success – Support team drives exceptional client experiences and builds strong relationships. The Customer Service Manager leads a remote, Germany‑based team, overseeing daily support operations, coaching agents, and developing processes to boost efficiency and satisfaction.

Customer Service Team at Hertz Car Rental in Frankfurt am Main. The team delivers a seamless rental experience, handling counter interactions, contract creation, and vehicle hand‑over while supporting fleet planning.

Thermo Fisher Scientific seeks a Senior Customer Service Representative in Dreieich, Germany, to support its mission of making the world healthier and safer. The role involves managing service requests, coordinating with technicians, and ensuring SLA compliance.

Customer Service & Order Management team at Essity in Mannheim drives high‑service quality and efficient end‑to‑end order‑to‑cash processes. The Teamlead leads and develops a multidisciplinary team, sets priorities, optimizes processes, handles escalations and partners with Sales, Supply Chain, Finance and Marketing to continuously improve service standards.

The role of Sachbearbeiter (m/w/d) Customer Service at Rhenus A&O India Private Limited in Frankfurt involves acting as the primary contact for customers and service providers, handling telephone inquiries related to inland container transport. Responsibilities include capturing, assigning, and processing orders, ensuring smooth transport flow within the combined transport chain of inland waterway/road and rail/road.