Customer Service Jobs in Germany

Customer Service Manager for Membership PSI at RX Deutschland in Düsseldorf. Responsible for member support, lead handling, community engagement, and digital operations using CRM and subscription tools.

Customer Service Team at Rhenus A&O India Private Limited handles client inquiries, order coordination and issue resolution to maintain strong customer relationships. The role processes orders, schedules appointments, manages complaints, supports invoicing and reports results, ensuring quality standards.

Customer Service role at Rockwool International in Gladbeck, Germany. Full-time position focused on providing support to customers, addressing inquiries, and ensuring satisfaction.

Customer Service team at Rhenus A&O India Private Limited handles order intake via phone, email and interfaces, checks device availability, logs orders in the Transport Management System, coordinates with sales, tracks order status and communicates issues, and supports invoice and document verification. Works on daily customer interactions and order processing in Dasing, Germany, hybrid schedule with on‑site presence.

Customer Service Agent handling inquiries via phone, email, or chat. Role requires Arabic (C2) and English (B2).

Customer Service Agent handling inquiries via phone, email, or chat for a global tech services company. Fully remote role based in Germany. Focus on delivering excellent customer support using various tools and systems.

Customer Service Specialist at 2160 Weserport GmbH in Bremen, the backbone of our logistics operations. Handles end‑to‑end customer order administration, from intake to billing, while optimizing transfer tasks for efficiency and profitability.

Customer Service Associate responsible for handling inbound calls from national and international clients regarding inland container transport. Manages order capture, assignment, and processing while coordinating with internal teams to ensure seamless movement across combined waterway, rail, and road networks.

ARMSTARK Handels-GmbH seeks a Customer Service Specialist for complaint management. The role involves handling customer complaints, communicating with clients, collaborating with internal teams, and generating reports.

Join Bio-Techne as a Customer Service Advisor in Düsseldorf, delivering high‑quality support across phone, email, and live chat. Handle sales inquiries, process orders, raise quotations, and coordinate returns.

FMC’s Order Management team in Frankfurt drives end‑to‑end customer order processing, coordinating with sales, supply chain, finance and logistics to ensure accurate invoicing and on‑time deliveries. The role handles order entry, status tracking, returns, and customer inquiries while maintaining data integrity and audit readiness.

Customer Service Agent for Getolo's pet insurance product petolo. Handles inbound/outbound calls, email, chat, first contact for customers, answers queries on dental and pet insurance plans, supports digital knowledge base, contributes to process optimization and automation.

Sales & Customer Service Team at Thorlabs provides comprehensive order processing and support for scientific equipment customers. The role handles inbound orders via email and online portal, creates custom quotes, tracks shipments, and resolves returns and complaints while maintaining system data.

Shape & Create – Join Villeroy & Boch’s Ideal Standard team in Köln as a Customer Service Agent for Project Business. You’ll craft and edit project offers, track project progress, and coordinate field sales activities.

Customer Service Team at About You, a fast‑growing European e‑commerce leader, ensures seamless shopping experiences for customers. The specialist independently handles inquiries, complaints and escalations via email, supports call‑center operations and collaborates with cross‑functional teams to improve processes and workflow.

Customer Service team at About You, a fast‑growing European e‑commerce company, ensures shoppers receive timely support and smooth issue resolution. The specialist independently handles customer inquiries, complaints and email requests, collaborates with internal teams to improve processes, and assists quality and documentation efforts in both German and English.

Customer Service team at About You leads the implementation, rollout, and continuous optimization of new technologies and strategic initiatives across the customer service ecosystem. The manager plans, structures, and executes projects to improve systems, processes, and operational efficiency while bridging operational stakeholders and technical teams.

Provide first‑level support, test & analyze; conduct commissioning online & onsite; train customers, identify after‑sales potential, structure feedback; support sales with product demos, trade shows, documentation; ensure product functionality, quality control before shipment.

Shape Technologies Group seeks a Customer Service Representative to serve as the primary contact for clients in Darmstadt, Germany. The role involves handling inbound and outbound communications, driving sales of spare and consumable parts, managing order processing and quotations, and maintaining accurate master data in Microsoft Dynamics AX. The candidate will also support digital campaigns, process complaints, administer invoicing, and provide back‑office support for PM programs.

Flow Europe GmbH seeks a Customer Service Representative to serve as the primary contact for customers, drive sales of spare parts, maintain strong relationships, and manage order processing, quotations, and administrative tasks in a hybrid work environment.