Customer Service Jobs in Germany

Customer Service team at Nexi supports merchants and partners with end‑to‑end service. The Associate Customer Service SME handles inbound and outbound inquiries, processes requests in CRM and ticket systems, and ensures accurate data updates.

Customer Service - Sales Administration Product Customizing team at Hager focuses on delivering tailored electrical solutions through expert order management and client coordination. The role handles end‑to‑end processing of custom product orders, liaises with engineering, production, logistics and sales, and resolves customer inquiries and complaints.

EMEAP Business Operations Team in Abbott's Diabetes Care division focuses on delivering seamless customer experiences for the FreeStyle Libre brand. The Senior Manager leads strategy and architecture for CX and customer service, manages programs with countries and third‑party providers, and drives continuous improvement through cross‑functional collaboration.

Deloitte Consulting's SAP Sales and Service team helps international clients design and implement end‑to‑end SAP Sales, Service, EH&S and GTS solutions. As a Senior Consultant you will lead complex SAP transformation projects from planning through delivery, act as a SAP Customer Expert and often take sub‑project lead responsibilities.

Deloitte Consulting SAP team drives complex SAP transformations for international clients, delivering end‑to‑end solutions in Sales, Service, EH&S and GTS. As a Senior Manager you lead project delivery, design process optimizations, and manage cross‑functional teams throughout the project lifecycle. Role is remote within the EU, collaborating with offices in Düsseldorf, Berlin, Hamburg, Hannover, Köln, München, Stuttgart and Walldorf.

Customer Service Team at a leading Consumer Services Company. Provides German‑speaking customers with phone, email and chat support, handling product info, account queries and issue resolution.

Customer Service role at Rockwool International in Gladbeck, Germany. Full-time position focused on providing support to customers, addressing inquiries, and ensuring satisfaction.

Customer Service Team at Rhenus A&O India Private Limited handles client inquiries, order coordination and issue resolution to maintain strong customer relationships. The role processes orders, schedules appointments, manages complaints, supports invoicing and reports results, ensuring quality standards.

Customer Service Team at Cochlear, the world leader in implantable hearing solutions, ensures exceptional support for patients, clinicians and partners. The role handles inbound orders, inquiries and case management via phone, email and Salesforce CRM, collaborates with logistics and sales, and drives initiatives to boost satisfaction.

Customer Service team at Terumo Europe ensures customers receive seamless support across the order-to-cash lifecycle. The specialist coordinates between customers, sales, logistics and supply chain to keep processes smooth, resolve issues proactively and gather feedback for continuous improvement.

Customer Service Executive at Muthoot FinCorp, responsible for ensuring operational efficiency and quality through process adherence while promoting positive customer relations. The role handles daily transactions, maintains records, and drives cross-selling and upselling of financial products to meet branch profitability targets.

Customer Service Team at Rhenus A&O India Private Limited ensures smooth communication between customers, freight partners and internal operations. The role handles first‑line inquiries, complaint management, monitoring contract timelines and generating reports for process optimization.

Ladgov Corporation’s Customer Service Representative role focuses on managing the Interactive Customer Evaluation (ICE) program and the Commander’s Hotline, generating comprehensive ICE reports with PowerBI, and conducting training for ICE Site Service Provider Managers. The position also drives Service Culture Campaign initiatives, coordinates awards programs, and submits process improvement suggestions to enhance customer service standards.

Customer Service Manager at ABOUT YOU, a fast‑growing e‑commerce fashion tech company. The role drives the customer service tool landscape, optimizes CRM systems with automation and AI, and analyzes performance data to improve CX and AX. It requires hands‑on technical troubleshooting, stakeholder coordination, and strategic data insights.

Mouser Electronics seeks a Customer Service Representative for its Munich team to drive business growth through exceptional client support. The role involves processing orders, resolving inquiries, and identifying cross-selling opportunities in a fast-paced environment.

Customer Service team at Hiab focuses on delivering proactive service scheduling and high‑quality customer interactions for load‑handling solutions. The Coordinator optimises service planning, manages work orders, and coordinates spare‑parts and invoicing while adapting to emergencies.

Customer Service Agent at Shiftmove, part of the Customer Service team delivering AI‑enhanced fleet management solutions across Europe. Provides technical support for business customers using the platform, handling tickets, troubleshooting hardware and app issues, and feeding customer insights back to product teams.

Xylem Analytics Germany seeks a Customer Service Specialist to support its water measurement and analysis teams across Ingolstadt, Mainz, Weilheim, or Waldheim. This hybrid role handles commercial customer inquiries, order processing, and complaint resolution while collaborating with sales and finance departments.

As a Customer Service Representative at DP World in Stuttgart, you ensure customers in the trimodal container terminal receive competent support and logistics processes run smoothly. In a dynamic, international environment, you maintain oversight amid shifting priorities and actively contribute to high service quality and customer satisfaction.

Customer Service Agent for Getolo's pet insurance product petolo. Handles inbound/outbound calls, email, chat, first contact for customers, answers queries on dental and pet insurance plans, supports digital knowledge base, contributes to process optimization and automation.