Customer Service Jobs in Hesse, Germany

The Customer Service / Tech Support Rep – Tech Products (Remote) is a work-from-home role that provides customer service support and resolves routine problems related to client products and services. The position involves inbound and outbound calls, internet support, troubleshooting hardware, software, and client products, and maintaining knowledge of smartphones, tablets, computers, wearables, iOS, and MacOS.

Customer Service Rep – Tax (Seasonal, Remote) at Concentrix provides inbound/outbound customer support for tax-related inquiries. Working from home, reps use call flow guides, resolve basic technical issues, document data, and upsell products.

The Customer Service Rep - Tech Products (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position primarily receives inbound calls from customers requesting assistance with their accounts/purchases on their devices.

Customer Service Rep – Healthcare (UMA Grads, Remote) is a work‑from‑home role at Concentrix for recent Ultimate Medical Academy graduates. The position involves handling inbound and outbound calls and internet interactions to resolve routine customer issues related to healthcare products and services.

Customer Service Representative (Remote) at Concentrix provides inbound and outbound customer support from home, resolving routine product and service issues. The role requires 6 months of customer service experience, a high school diploma or GED, and a quiet, distraction‑free home environment with high‑speed internet and a smartphone.

Remote Customer Service Representative handles inbound/outbound calls and internet chats, resolving routine issues, documenting data, offering products, and delivering friendly service. Requires bilingual fluency, 1+ yr experience, high‑school diploma, quiet home setup, fast multitasking, PC skills, high‑speed internet, and US residency.

Customer Service Representative at Evonik in Hanau supports customers across multiple countries, handling inquiries, orders, and SAP-based order processing including invoicing, collections, complaints, forecasting, and reporting. The role involves reviewing contracts, pricing and margin calculations, and creating proposals, as well as managing consignment stock and participating in projects.

Customer Service Quality Manager at Dematic GmbH (ILD‑D) leads a team of quality engineers across EMEA to drive quality excellence in customer service and spare parts. The role analyzes performance data, leads root‑cause investigations, and implements CAPA to improve service reliability.

Customer Service Quality Manager at Dematic GmbH (ILD-D) leads a team of quality engineers across EMEA to drive quality excellence in customer service and spare parts. The role builds cross‑functional networks with Supply Chain, Manufacturing, Engineering, Procurement, and Supplier Quality to translate customer feedback into lasting improvements.

Pflege Debitoren-Stammdaten in SAP, Angebotsverwaltung in Dynamics 365 Sales, Auftrags- und Rechnungsbearbeitung in Microsoft Business Central, Mahnwesen, Datenaufbereitung für Konzernbuchhaltung, enge Zusammenarbeit mit Sales, Controlling und Buchhaltung.

German Client Services department of Fidelity International’s Personal Investing and Advisory Client Services team delivers seamless, first‑class support to clients and advisers. The role answers client and adviser inquiries via phone and email, sends targeted communications, optimises processes, writes work instructions, contributes to projects and tests core applications.

Fidelity Stock Plan Services seeks a multilingual Customer Service Representative to support international participants across multiple languages. The role involves handling phone inquiries, educating clients on equity awards, and maintaining account information.

Customer Service Associate m/w/d at Fidelity International in Kronberg, Germany. The role is part of the German Client Services unit within the global Personal Investing and Advisory Client Services structure.

Provide multilingual telephone support to international stock plan participants, educate them on equity awards, stock options, RSUs, and ESPP, assist with website navigation and account maintenance, and continuously improve team processes within a dynamic hybrid work environment.

The Customer Services Assistant Manager FFB role involves managing client data, ensuring accuracy, and driving process improvements within Fidelity International's German operations. The position focuses on maintaining client information, identifying inefficiencies, and supporting automation initiatives.

Customer Service team at HomeServe Assistance Deutschland focuses on delivering high‑quality support and managing vendor relationships to ensure seamless service delivery. The role oversees daily customer service operations, coordinates with vendors, and drives process improvements to enhance client satisfaction.

Customer Services team at Global Switch ensures exceptional on‑site support for data centre clients. The role coordinates service requests, manages incidents, and drives continuous improvements while acting as the primary point of contact for customers in Frankfurt.

FMC’s Order Management team in Frankfurt drives end‑to‑end customer order processing, coordinating with sales, supply chain, finance and logistics to ensure accurate invoicing and on‑time deliveries. The role handles order entry, status tracking, returns, and customer inquiries while maintaining data integrity and audit readiness.

Customer Service team at Trinseo, a global materials solutions provider, ensures seamless order fulfillment and customer satisfaction across EMEA. The role manages end‑to‑end order entry, coordinates with supply chain and sales teams, and serves as the primary contact for customer inquiries using SAP and Microsoft Office tools.

Customer Service Representative at Fiskars Germany GmbH in Eschborn. The role coordinates and manages campaign operations across the Order‑to‑Cash process, handles orders, returns, and credits in SAP, monitors delivery schedules, and collaborates closely with sales, marketing, supply chain, logistics, finance, and external partners.