Customer Service Jobs in Hamburg, Germany

Deloitte Consulting's SAP Sales and Service team helps international clients design and implement end‑to‑end SAP Sales, Service, EH&S and GTS solutions. As a Senior Consultant you will lead complex SAP transformation projects from planning through delivery, act as a SAP Customer Expert and often take sub‑project lead responsibilities.

Deloitte Consulting SAP team drives complex SAP transformations for international clients, delivering end‑to‑end solutions in Sales, Service, EH&S and GTS. As a Senior Manager you lead project delivery, design process optimizations, and manage cross‑functional teams throughout the project lifecycle. Role is remote within the EU, collaborating with offices in Düsseldorf, Berlin, Hamburg, Hannover, Köln, München, Stuttgart and Walldorf.

Customer Service Team at Cochlear, the world leader in implantable hearing solutions, ensures exceptional support for patients, clinicians and partners. The role handles inbound orders, inquiries and case management via phone, email and Salesforce CRM, collaborates with logistics and sales, and drives initiatives to boost satisfaction.

Customer Service Manager at ABOUT YOU, a fast‑growing e‑commerce fashion tech company. The role drives the customer service tool landscape, optimizes CRM systems with automation and AI, and analyzes performance data to improve CX and AX. It requires hands‑on technical troubleshooting, stakeholder coordination, and strategic data insights.

Customer Service Team at Covetrus supports veterinary practices worldwide by handling orders and inquiries for the US, Canada and Germany. The Coordinator manages customer requests, collaborates with internal specialists to provide product information, and contributes to campaign initiatives that drive upsell.

Customer Service Manager at About You, leading the Customer Service Tool landscape and CRM optimization. Drives automation and AI enhancements to boost CX and AX, monitors performance, and provides data‑driven insights for strategy.

Customer Service team at About You handles complex escalated inquiries and claims via email, ensuring seamless resolution across Finance, Tech, and Legal. The specialist investigates cases, documents workflows in English, and supports quality initiatives while driving process improvements.

Customer Service Team at JYSK supports online shoppers by handling inquiries across phone, chat, email and social media. The role ensures timely, professional resolutions for orders, deliveries and product questions while maintaining a consistently positive customer experience.

Customer Service team at Verifone drives operational excellence for the Nordics, ensuring top‑tier support for key merchants. The Team Lead mentors a high‑performing group, manages scheduling, budgets and performance metrics while collaborating with Sales and Product on escalations.

Customer Service team at About You supports online shoppers by handling written inquiries and support tickets. The student will process emails, resolve complex cases, and create documentation in German and English while collaborating with cross‑functional teams to improve workflows.

Perten Instruments, part of PerkinElmer, provides analytical solutions for the food and agriculture industry. The Customer Service Engineer installs, maintains and upgrades instruments across Denmark and southern Sweden, builds strong technical relationships with customers, and identifies service and sales opportunities while planning daily field work.

Customer Service at Lavazza Denmark, part of the Supply Chain organization, focuses on delivering seamless service across Retail, B2B and E‑commerce channels. The manager leads a team of three, drives process automation, quality improvement and KPI reporting while coordinating with Global Customer Service HQ and internal stakeholders.

AOG Management team at Airbus Satair provides 24/7 aircraft recovery solutions for global customers. The specialist coordinates spare parts orders, ensures on‑time delivery across EMEA and APAC, and creates creative solutions for complex AOG situations.

Customer Service at 1KOMMA5° Hamburg, the team responsible for assisting customers with product inquiries and technical support for heating and heat pump systems. The role involves handling inbound calls and emails, troubleshooting issues, and ensuring customer satisfaction.

JYSK is hiring a Customer Service Agent to support its new Hamburg-Süd location in Germany. You will be the first point of contact for customers across phone, chat, email, and social media, handling order, delivery, complaint, and product inquiries with a solution-oriented, empathetic approach.

Customer Service Automation & AI team at About You, a fast‑growing European e‑commerce brand, drives the next generation of customer support by integrating Zendesk, AI agents, chatbots and automation workflows. The role manages the CRM landscape, ensures system stability, designs and tests AI‑powered solutions, and translates data insights into actionable improvements for both customers and agents.

Customer Service Team at UPS Denmark provides reliable support for B2B and B2C clients, handling package tracking, customs queries, and invoicing. The Clerk answers phone inquiries in Norwegian and English, ensuring adherence to UPS's "Det er en avtale" promise.

Trackman seeks a Customer Service Specialist to deliver top‑tier support across borders. The role blends technical troubleshooting of laptops, desktops, mobile devices and Trackman products with proactive customer engagement.

Customer Service Team at Hiab, the pioneer in smart on‑road load handling, ensures best‑in‑class proactive service and workforce utilisation. The Lead Coordinator oversees coaching, scheduling and work‑order management to boost NPS/CSAT, while driving service adoption and sales across the Schenefeld site.

Customer Support Team at Next Job Abroad helps international customers navigate their services and ensures a seamless experience. The role involves handling inquiries via phone, chat, and email, resolving issues, and building trusting relationships while meeting team targets.