Customer Service Jobs in Saxony, Germany

Deloitte Consulting's SAP Sales and Service team helps international clients design and implement end‑to‑end SAP Sales, Service, EH&S and GTS solutions. As a Senior Consultant you will lead complex SAP transformation projects from planning through delivery, act as a SAP Customer Expert and often take sub‑project lead responsibilities.

Deloitte Consulting SAP team drives complex SAP transformations for international clients, delivering end‑to‑end solutions in Sales, Service, EH&S and GTS. As a Senior Manager you lead project delivery, design process optimizations, and manage cross‑functional teams throughout the project lifecycle. Role is remote within the EU, collaborating with offices in Düsseldorf, Berlin, Hamburg, Hannover, Köln, München, Stuttgart and Walldorf.

Ideal Standard’s Customer Service Officer in Teplice manages export and domestic orders, coordinates shipping, and handles customer inquiries and complaints. The role collaborates closely with marketing, sales, logistics, and finance teams to ensure accurate order processing and inventory management.

Thales, a global leader in digital security, seeks a Customer Service Representative for its Mobile Connectivity Department in Prague. The role centers on managing end-to-end order processes, from purchase order receipt to delivery and invoicing, ensuring seamless coordination among Solution Sales, Account Managers, Project Managers, SDM, and Finance teams.

Operations team at ParcelHero, a fast‑scaling tech‑focused parcel delivery comparison platform, drives global customer experience and service excellence. The manager leads a 50‑strong remote customer service team, collaborates with CX, QA, product and technology groups to optimise processes, automation and metrics, and shapes communication strategies for consumer and business clients.

Customer Service Department at VELUX Czech Republic provides support and service for VELUX products across Czechia and Slovakia. The role handles in‑person showroom consultations, phone and email communications, prepares price offers, and manages complaint administration while collaborating with service technicians.

Customer Service team at About You handles complex escalated inquiries and claims via email, ensuring seamless resolution across Finance, Tech, and Legal. The specialist investigates cases, documents workflows in English, and supports quality initiatives while driving process improvements.

Customer Service Agent at Shiftmove, part of the Customer Service team delivering AI‑enhanced fleet management solutions across Europe. Provides technical support for business customers using the platform, handling tickets, troubleshooting hardware and app issues, and feeding customer insights back to product teams.

Customer Service Agent for Getolo's pet insurance product petolo. Handles inbound/outbound calls, email, chat, first contact for customers, answers queries on dental and pet insurance plans, supports digital knowledge base, contributes to process optimization and automation.

Customer Service Team at Vention supports a leading global art image archive, handling client inquiries and driving new business in the German market. The role combines fast, professional customer service with proactive sales outreach, managing HubSpot CRM data, creating offers, and supporting account managers.

DEXIS, part of Envista, develops award-winning digital dental solutions including intraoral x-ray, CBCT, scanning, and treatment planning software. As a Customer Service Representative with French, you will handle order processing for DEXIS devices and spare parts, verify prices and configurations, enter sales and purchase orders in ERP, confirm and monitor delivery times, support credit processes with Finance, and maintain customer sales area agreements and item data.

Diabetes team at Medtronic focuses on improving lives of patients through innovative medical technologies. The Customer Service Representative processes orders in SAP, handles customer inquiries via email and phone, resolves complaints, and coordinates with internal teams to ensure accurate order fulfillment.

Envista’s Prague center seeks a Dutch‑speaking Customer Service Representative to support the Benelux market. The role handles order management in ERP, processes client requests via email and phone, and serves as the primary contact for commercial teams.

Ormco Customer Service team at Envista supports Dutch‑speaking dental professionals. The role handles client inquiries, manages orders in Oracle, and resolves complaints via email and phone.

Customer Service Reliability Engineering team at Thales ensures cloud service reliability and optimal customer experience. The role manages incidents, service requests, and SLA compliance while acting as a technical liaison between customers, product owners, and SRE teams.

Customer Service Team at Contargo Network Logistics GmbH ensures high-quality support for national and international clients, handling transport orders, scheduling, and issue resolution. The role processes shipments, tracks deliveries, manages customer data, and addresses complaints to maintain service excellence.

Delivery Hero's foodpanda team delivers fast, easy ordering experiences worldwide. As a Customer Service Agent you will handle tickets and cases, resolve customer issues, manage SLA and average handling time, and meet quality targets using internal order processing tools.

Customer Service Manager at ABOUT YOU, a fast‑growing e‑commerce fashion tech company. The role drives the customer service tool landscape, optimizes CRM systems with automation and AI, and analyzes performance data to improve CX and AX. It requires hands‑on technical troubleshooting, stakeholder coordination, and strategic data insights.

Customer Service at iwoca, a fintech empowering small businesses, handles inbound calls, emails and webchats to guide entrepreneurs through loan applications and product queries. The role ensures high‑quality, timely support, collaborates across internal teams, and shares feedback to improve processes.

Customer Service & Sales Team at atmosfair gGmbH focuses on climate protection through client engagement and business development. Interns process private and corporate requests, create CO₂ reports, support trade fairs, and handle office tasks.