Customer Service Jobs in Mecklenburg-Vorpommern, Germany

Deloitte Consulting SAP team drives complex SAP transformations for international clients, delivering end‑to‑end solutions in Sales, Service, EH&S and GTS. As a Senior Manager you lead project delivery, design process optimizations, and manage cross‑functional teams throughout the project lifecycle. Role is remote within the EU, collaborating with offices in Düsseldorf, Berlin, Hamburg, Hannover, Köln, München, Stuttgart and Walldorf.

Deloitte Consulting's SAP Sales and Service team helps international clients design and implement end‑to‑end SAP Sales, Service, EH&S and GTS solutions. As a Senior Consultant you will lead complex SAP transformation projects from planning through delivery, act as a SAP Customer Expert and often take sub‑project lead responsibilities.

Corporate Business Support Team at Sixt ensures seamless customer service operations and drives product improvements. The Supervisor acts as the primary point of contact for up to 25 staff, oversees daily workflows, utilizes monitoring tools, and supports the team lead with process optimization, onboarding, and training initiatives.

Viessmann Climate Solutions, part of Carrier Global Corporation, seeks a Team Lead Customer Service to lead and coordinate customer service employees in Berlin. Day-to-day responsibilities include planning, quality control, performance monitoring, employee conversations, and KPI-driven analysis of customer satisfaction to drive process improvements.

Customer Service Advisor – Beschwerdemanagement helps resolve customer complaints and regulatory inquiries, ensuring exceptional service via phone and email while acting as a specialist in complaint processing.

AutoPlus is seeking a Customer Service Representative in Berlin to manage client inquiries, resolve issues, and maintain high satisfaction levels. The role involves handling phone, email, and chat support, documenting interactions, and collaborating with cross‑functional teams to improve service processes.

Passionate about healthcare, fluent in German and English, and experienced in customer service, you will be the first point of contact for clients, bridging communication gaps and ensuring exceptional support across phone, mail, and chat. Your role involves building trust, resolving issues, and providing strategic recommendations to maintain client reputation.

Daily Banking team at Chase Bank builds innovative digital retail banking experiences for customers. The Customer Service Representative serves as the first point of contact, handling inquiries across channels, supporting digital services, and ensuring a positive experience while building strong customer relationships.

At Ayvens Denmark, the Customer Service Manager reports to the Operations & Services Director and leads a team of 16 employees, including 2 Team Leads, to ensure outstanding customer experience across all touchpoints. You will champion the continued development and adoption of Salesforce Service Cloud as the primary platform for customer engagement, service management, automation, and AI-driven customer support, while driving customer satisfaction and continuously improving the customer journey.

Hertz Car Rental is seeking a Customer Service Representative (Kundenberater) to join its Berlin Mitte team in Berlin, Germany. Day-to-day, you will advise customers in person at the counter, by phone, and by email; prepare rental contracts and sell add-on products; hand over and receive vehicles; and help plan the fleet.

Customer Service Team – provides participants for market research surveys and focus groups. The Remote Customer Service Representative conducts online and in‑person surveys, follows written and oral instructions, and gathers product feedback for clients.

EF Language Abroad – Activities & Customer Service Internship at the Berlin school. Supports activity planning, social media, and front‑desk administration, creating engaging experiences for language learners.

IT Customer Support at Base.com provides all‑in‑one e‑commerce solutions to thousands of sellers worldwide. The role delivers first‑line assistance to German‑speaking customers, diagnosing issues, collaborating with technical and onboarding teams, and maintaining the global knowledge base.

Next Job Abroad’s Customer Service team in Athens, Greece, seeks a German-speaking representative to deliver seamless support for global tech, retail, and travel brands. The role involves handling phone, email, and chat inquiries, troubleshooting technical issues, and providing billing assistance while embodying empathy and active listening.

Customer Support team for a world‑famous cloud storage brand. Provides Japanese‑speaking users night‑shift assistance via chat, email and calls, troubleshooting file syncing, restorations and billing.

Customer Service Team at Vention supports a leading global art image archive, handling client inquiries and driving new business in the German market. The role combines fast, professional customer service with proactive sales outreach, managing HubSpot CRM data, creating offers, and supporting account managers.

Customer Service Advisor – Backoffice supports the banking operations team in Berlin, handling customer data, payment transactions, and complex inquiries. The role focuses on delivering a consistent, transparent customer experience while adhering to regulatory standards.

Customer Service at iwoca ensures small businesses receive fast, reliable support throughout their financing journey. As a Customer Service Advisor you handle inbound calls, emails and web chats, guiding entrepreneurs through product questions, application processes and follow‑up financing while maintaining high satisfaction.

Customer Service Team at Next Job Abroad provides financial product support and sales to German-speaking clients. The role handles onboarding, inquiries via email, SMS and phone, and collaborates with Payments and Collections to ensure smooth operations.

As part of the CX Transformation Team in München, Frankfurt/Main, Berlin, Hamburg, Stuttgart, Köln or Düsseldorf, you help customers in the financial industry find answers to strategic and operational questions and shape transformation processes. You design and optimize customer-centric experiences across all channels, translate professional requirements into CRM and Customer Data platform solutions, and identify and evaluate data and AI-supported use cases including GenAI in service, sales, and